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Table of contents (18 chapters)
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Front Matter
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Introduction: Why We Love to Hate the Oil Companies
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Managing the Brand Crisis
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Front Matter
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Marketing Strategies and Brand Building
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Front Matter
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Keywords
About this book
Reviews
"With Robinson's background in oil, and his extensive travels around the world, this book offers a balanced view of an industry which has traditionally focused on engineering obstacles and price gyrations rather than endearing themselves to the consumer. Some recent catastrophic events have shown the importance of a strong corporate brand and good PR, and Robinson's analysis connects decades of events into a common thread. I wonder why no one thought of such an interesting subject before?" - Christopher G. Nicholson, Founder, Deloitte Global Energy and Resources
"This book is exhaustively researched and a wonderful account of the history of the so called Big Oil companies and their public image problems. Dr. Robinson carefully crafts how these companies shape what they say about themselves and create a public image in marketing campaigns. With choice languages and symbols, they frame a message to be received by consumers that may or may not reflect what these big oil companies actually do. The breadth and depth of this penetrating work shows the disconnect between what these oil companies say and their corresponding actions. As an African that has lived the contradictions of perceptions and experiences from these oil companies, I salute Dr. Robinson for his insight and courage in helping us understand how these oil companies operate in emerging markets. This is a gripping and a compelling work that takes you inside the making and operations of the big oil companies." - Stephen Onu, Chair, African Integrity Group
"Robinson's engaging and timely book on a complex marketing arena brings forth some 'crude' home truths, backed up by historical context and lessons from the corporate world, all weaved into a balanced industry perspective on the state of affairs in a digitally savvy world. Budding marketing professionals as well as industry veterans, and those interested in how some of world's biggest oil and gas companies succeed (or fail) in etching their global brand equity would find this book to be a thoroughly good read." - Oilholics Synonymous
Authors and Affiliations
About the author
Bibliographic Information
Book Title: Marketing Big Oil: Brand Lessons from the World’s Largest Companies
Authors: Mark L. Robinson
DOI: https://doi.org/10.1057/9781137388070
Publisher: Palgrave Pivot New York
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: Mark L. Robinson 2014
Hardcover ISBN: 978-1-137-38916-9Published: 04 July 2014
eBook ISBN: 978-1-137-38807-0Published: 21 July 2014
Edition Number: 1
Number of Pages: X, 153
Number of Illustrations: 2 b/w illustrations
Topics: Marketing, Energy Policy, Economics and Management, Corporate Communication/Public Relations, Energy Policy, Economics and Management