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  • © 2015

Internet Marketing and Big Data Exploitation

Palgrave Macmillan

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Table of contents (16 chapters)

  1. Front Matter

    Pages i-x
  2. The Online World

    • Ian Chaston
    Pages 1-22
  3. Big Data and Analytics

    • Ian Chaston
    Pages 23-41
  4. Opportunities

    • Ian Chaston
    Pages 42-60
  5. Technology

    • Ian Chaston
    Pages 61-79
  6. Capabilities

    • Ian Chaston
    Pages 80-95
  7. i-Strategies

    • Ian Chaston
    Pages 96-115
  8. Marketing Mix

    • Ian Chaston
    Pages 116-133
  9. Websites

    • Ian Chaston
    Pages 134-148
  10. Social Media

    • Ian Chaston
    Pages 149-165
  11. Blogs, Tweets and Apps

    • Ian Chaston
    Pages 166-182
  12. Online Retailing

    • Ian Chaston
    Pages 183-201
  13. Online Service Firms

    • Ian Chaston
    Pages 202-220
  14. Public Sector Online

    • Ian Chaston
    Pages 221-239
  15. Online Governance

    • Ian Chaston
    Pages 240-258
  16. Future Market Innovations

    • Ian Chaston
    Pages 259-276
  17. Erratum

    • Ian Chaston
    Pages E1-E1
  18. Back Matter

    Pages 277-286

About this book

Understanding new strategic approaches is provided by examining how the online world is being exploited by organisations in sectors of a modern economy such retailing, healthcare and the public sector in terms of creating new forms of competitive advantage as a consequence of the advent of mobile technology and online social networks.

Authors and Affiliations

  • University of Auckland, New Zealand

    Ian Chaston

About the author

Prior to entering academia, Professor Ian Chaston worked in advertising and brand management. Having joined Plymouth University's Business School, UK, he was involved in researching the provision of Government-funded training programmes for entrepreneurial businesses in both the UK and overseas. As an Adjunct Professor at the University of Auckland, his research interests include entrepreneurship, marketing and public sector management.

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access