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  • Textbook
  • © 1986

Open BTEC: Managing the Office: Supervision of Office Staff - Workbook

Authors:

Editors:

  1. Mike Verstage

    1. Farnborough College of Technology, UK

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  1. Lynn Earnshaw
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  • 52 Accesses

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Table of contents (9 chapters)

  1. Front Matter

    Pages 1-4
    PDF

  3. The Office Manager as a Leader

    • Mike Verstage
    Pages 11-16

  4. Building a Team

    • Mike Verstage
    Pages 17-24

  5. Setting Work Targets

    • Mike Verstage
    Pages 25-27

  6. Monitoring the Performance of Staff

    • Mike Verstage
    Pages 28-30

  7. Instructing Staff

    • Mike Verstage
    Pages 31-35

  8. The Counselling Interview

    • Mike Verstage
    Pages 36-39

  9. The Disciplinary Interview

    • Mike Verstage
    Pages 40-42

  10. Personal Effectiveness

    • Mike Verstage
    Pages 43-52

  11. Back Matter

    Pages 53-55
    PDF
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Keywords

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Authors and Affiliations

  • Farnborough College of Technology, UK

    Mike Verstage

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