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Table of contents (9 chapters)
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The Basics and Range of Communications
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Using Communications in Management
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Practical Applications of Communications
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Concluding remarks
Keywords
About this book
Management is about people and how they interact with one another. This book looks at all kinds of communication and suggests ways in which nurse-managers can improve their relationships and their management techniques and make them become more effective. It is a practical book with a concise, easily-understood text and numerous examples. The exercises will help to reveal the ability of the reader and how she or he can improve. It will be invaluable for use in schools of nursing, and for the newly appointed ward sister or community nurse. However, the information is not exclusively for this level of management, but will repay study by middle and senior managers, and can be used by managers in other disciplines.
Bibliographic Information
Book Title: Communication Skills
Authors: Barbara Scammell
Series Title: The Essentials of Nursing Management Series
DOI: https://doi.org/10.1007/978-1-349-10664-6
Publisher: Red Globe Press London
eBook Packages: Palgrave Social & Cultural Studies Collection, Social Sciences (R0)
Copyright Information: Macmillan Publishers Limited 1990
Edition Number: 1
Number of Pages: IX, 121
Additional Information: Previously published under the imprint Palgrave