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  • © 1992

The Evolution of Public Management

Concepts and Techniques for the 1990s

Palgrave Macmillan

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Table of contents (13 chapters)

  1. Front Matter

    Pages i-xvi
  2. Policy and Reform

    1. Front Matter

      Pages 1-1
    2. Regulation and Public Sector Management

      • Philip H. Bowers
      Pages 23-48
    3. Private Money in Public Expenditure

      • Nicholas G. Terry
      Pages 49-64
  3. Functional Perspectives

    1. Front Matter

      Pages 65-65
    2. Managing Quality in Public Services

      • Jenny L. Rees
      Pages 67-83
    3. Marketing and Public Services

      • Nicholas S. Alexander
      Pages 84-100
    4. Model Building and Decision-Making

      • John J. Glen
      Pages 101-118
    5. Competitive Tendering and Bidding

      • Lyn C. Thomas
      Pages 119-139
    6. Investment Appraisal: Cost-Benefit Analysis

      • Jonathan N. Crook
      Pages 140-184
    7. Social Accounting Techniques

      • George F. Harte
      Pages 185-204
    8. Remuneration and Motivation

      • Colin Duncan
      Pages 205-238
    9. Stress Management in Caring Services

      • Timothy J. Newton
      Pages 239-260
  4. Case Study: NHS in Crisis

    1. Front Matter

      Pages 261-261
    2. The Flawed Debate

      • Colin Duncan, K. Ian Sams, Philip J. White
      Pages 263-296
    3. Roots of Crisis and Reform Prospects

      • Colin Duncan, K. Ian Sams, Philip J. White
      Pages 297-323
  5. Back Matter

    Pages 324-332

About this book

This book addresses the convergence of public administration and business management concepts in public management processes. As well as policy and reform issues, readings deal with how business concepts and techniques may be practically applied to public sector activities. There are chapters on quality; marketing; model building; competitive tendering; cost benefit analysis; social accounting; pay and motivation; and stress management. It includes a case study of the recent 'crisis' in the NHS that challenges conventional accounts and the wisdom of current reforms.

Editors and Affiliations

  • Department of Business Studies, University of Edinburgh, UK

    Colin Duncan

Bibliographic Information

  • Book Title: The Evolution of Public Management

  • Book Subtitle: Concepts and Techniques for the 1990s

  • Editors: Colin Duncan

  • DOI: https://doi.org/10.1007/978-1-349-11473-3

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 1992

  • Softcover ISBN: 978-1-349-11475-7Published: 01 January 1992

  • eBook ISBN: 978-1-349-11473-3Published: 02 April 1992

  • Edition Number: 1

  • Number of Pages: XVI, 332

  • Topics: International Business, Management, Public Administration

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access