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Palgrave Macmillan

The Diversity of Management

Twelve Managers Talking

  • Book
  • © 1994

Overview

Authors:
  1. Rosemary Stewart
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  2. Jean-Louis Barsoux
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Table of contents (14 chapters)

  1. Front Matter

    Pages i-xiii
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  2. Three Service Managers

    1. Front Matter

      Pages 1-1
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    2. Selling Hospitality

      • Jonathan Orr-Ewing
      Pages 3-13

    3. Chain Store Management

      • Pat Hughes
      Pages 14-22

    4. Landlord of Paddington Station

      • Tony Walker
      Pages 23-30

  3. A Mix of Senior Managers

    1. Front Matter

      Pages 31-31
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    2. Managing a Complex Project

      • Patrick Crotty
      Pages 33-45

    3. A Hybrid Job

      • Peter Thorpe
      Pages 46-56

    4. Turnround in the Car Industry

      • Terry Belton
      Pages 57-64

    5. Managing Sales

      • Roger Clayton
      Pages 65-72

    6. Managing Money

      • Patricia Scott
      Pages 73-85

    7. An Actuarial Vision

      • Derek Impey
      Pages 86-94

  4. Three Chief Executives

    1. Front Matter

      Pages 95-95
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    2. Multi-site Management in a PLC

      • Arthur Vale
      Pages 97-107

    3. Managing a Changed Public Service

      • Derek Smith
      Pages 108-121

    4. Winning Friends and Influencing People

      • Barbara Young
      Pages 122-133

  5. Conclusions

    1. Front Matter

      Pages 135-135
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    2. Comparing the Jobs: the Managers’ Views

      • Rosemary Stewart, Jean-Louis Barsoux
      Pages 137-158

    3. The Diversity of Management

      • Rosemary Stewart, Jean-Louis Barsoux
      Pages 159-173

  6. Back Matter

    Pages 175-181
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Keywords

About this book

Twelve lively accounts are given, based on searching interviews, of very different kinds of managerial jobs. They paint a picture of what the job is like, the work that the individual does, and how he or she feels about it. The jobs are compared and lessons are drawn for career guidance, selection and management development as well as how far managerial skills are transferable. The accounts can also be used as case studies and questions are provided for students.

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