Overview

Authors:

Nicky Stanton

Nicky Stanton

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Part of the book series: Macmillan Master Series (MMS)

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Table of contents (20 chapters)

Front Matter

Pages i-xiv

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The Process of Communication
- Nicky Stanton
Pages 1-10
Speaking Effectively
- Nicky Stanton
Pages 11-20
Listening
- Nicky Stanton
Pages 21-29
Non-Verbal Communication
- Nicky Stanton
Pages 30-46
Talking on the Telephone
- Nicky Stanton
Pages 47-61
Interviewing
- Nicky Stanton
Pages 62-79
Being Interviewed for a Job
- Nicky Stanton
Pages 80-91
Communicating in Groups
- Nicky Stanton
Pages 92-111
Running and Taking Part in Meetings
- Nicky Stanton
Pages 112-128
Giving a Talk
- Nicky Stanton
Pages 129-143
Using Visual Aids
- Nicky Stanton
Pages 144-160
Faster Reading
- Nicky Stanton
Pages 161-170
Better Reading
- Nicky Stanton
Pages 171-183
Writing Business Letters
- Nicky Stanton
Pages 184-207
Applying for a job
- Nicky Stanton
Pages 208-229
Writing Reports
- Nicky Stanton
Pages 230-262
Other Writing Tasks
- Nicky Stanton
Pages 263-274
Visual Communication
- Nicky Stanton
Pages 275-308
Getting to Grips with Grammar
- Nicky Stanton
Pages 309-322

Keywords

About this book

Effective communication is the key to success! This book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. * the third edition of this highly successful book has been fully revised to bring it fully up to date and incorporates latest electronic developments * covers the skills of speaking, writing, listening and effective reading * provides detailed guidance on telephoning, interviewing, meetings, speaking in public, letter and report writing, visual and non-verbal communication and the use of visual aids * contains useful sections on grammar and usage, checklists on spelling and commonly misused and confused words * activities, assignments, self-checks and exercises are included throughout

Bibliographic Information

Book Title: Mastering Communication
Authors: Nicky Stanton
Series Title: Macmillan Master Series
DOI: https://doi.org/10.1007/978-1-349-14133-3
Publisher: Red Globe Press London
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Edition Number: 3
Number of Pages: XIV, 409
Additional Information: Previously published under the imprint Palgrave
Topics: Corporate Communication/Public Relations, Business Mathematics

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