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  • © 1998

The Future of Shopping

Traditional Patterns and Net Effects

Palgrave Macmillan

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Table of contents (20 chapters)

  1. Front Matter

    Pages i-x
  2. Introduction

    1. Introduction

      • Julian E. Markham
      Pages 1-1
  3. The Shopping Experience

    1. Front Matter

      Pages 3-3
    2. The Personal Experience of Shopping

      • Julian E. Markham
      Pages 11-14
    3. It’s Not Enough to do it Well, do it New

      • Julian E. Markham
      Pages 15-21
  4. The Shopping Location

    1. Front Matter

      Pages 39-39
    2. Out-of-Town and Town Centres

      • Julian E. Markham
      Pages 62-77
  5. Living with Technology

    1. Front Matter

      Pages 93-93
    2. Is Shopping a Chore? Being Digital and Big Brother

      • Julian E. Markham
      Pages 110-117
    3. Giving the Customers What They Want

      • Julian E. Markham
      Pages 118-142
    4. Computer Literacy

      • Julian E. Markham
      Pages 143-157
  6. The Future of Electronic Shopping

    1. Front Matter

      Pages 159-159
    2. Power Centres, Online, TV and Catalogues

      • Julian E. Markham
      Pages 161-171

About this book

In many countries shopping has been transformed from High Street stores to large out-of-town Retail Parks and Shopping Centres. Technology now provides the opportunity for many products and services to be promoted and purchased electronically, particularly via the Internet. This will progress differently for different products, regions, consumer groups, etc. This book presents future scenarios for the retail industry in the light of Internet shopping. Through its unique perspective, it examines developments so far, and through the insight of the author who is one of the leading professionals in shopping centre developments, takes an inspired look at the future of retailing in the next century.

About the author

JULIAN E. MARKHAM has been at the forefront of the development of state of the art shopping precincts in the UK, Europe and worldwide, including the Royal Exchange Shopping Centre, Manchester and the Plaza on Oxford Street, London and major shopping centres in Brussels and Rotterdam. He is a Trustee and Chairman of the International Council of Shopping Centres World Commission.

Bibliographic Information

  • Book Title: The Future of Shopping

  • Book Subtitle: Traditional Patterns and Net Effects

  • Authors: Julian E. Markham

  • DOI: https://doi.org/10.1007/978-1-349-14797-7

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 1998

  • Hardcover ISBN: 978-0-333-73180-2Published: 19 February 1998

  • eBook ISBN: 978-1-349-14797-7Published: 27 July 2016

  • Edition Number: 1

  • Number of Pages: X, 250

  • Topics: International Business, Management, Trade

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Other ways to access