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Care Management

Tasks and Workloads

  • Textbook
  • © 1993

Overview

Authors:
  1. Joan Orme
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  2. Bryan Glastonbury
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Part of the book series: Practical Social Work Series (PSWS)

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Table of contents (8 chapters)

  1. Front Matter

    Pages i-xii
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  2. Introduction

    • Joan Orme, Bryan Glastonbury
    Pages 1-6

  3. Community Care, Care Management and Workload Management

    • Joan Orme, Bryan Glastonbury
    Pages 7-24

  4. Issues in Care Management

    • Joan Orme, Bryan Glastonbury
    Pages 25-44

  5. Building upon Present Practice

    • Joan Orme, Bryan Glastonbury
    Pages 45-63

  6. Care Management: Process and Outcomes

    • Joan Orme, Bryan Glastonbury
    Pages 64-99

  7. Managing Diversity: Management Responsibilities of Care Management

    • Joan Orme, Bryan Glastonbury
    Pages 100-119

  8. Workload Management and Care Management

    • Joan Orme, Bryan Glastonbury
    Pages 153-173

  9. Conclusion

    • Joan Orme, Bryan Glastonbury
    Pages 174-179

  10. Back Matter

    Pages 180-209
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Keywords

About this book

The book argues that care management could create fundamental changes in the operation of British social services departments, but that it also has embodied in it the basic values of the social work profession. It explores how the job of the front line social worker and line manager in social service departments might be changed by the implementation of care management. In doing this it highlights the need from the outset for basic workload strategies to ensure that care really is managed effectively.

About the authors

JOAN ORME is Chair of Social Work, University of Glasgow

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