Managing Boundaries in Organizations

1. Front Matter

   Pages i-xv

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2. Introduction: Boundaries and Organization

   • Tor Hernes, Neil Paulsen

   Pages 1-13

3. “Who Are We Now?”: Group Identity, Boundaries, and the (Re)Organizing Process

   • Neil Paulsen

   Pages 14-34

4. Enabling and Constraining Properties of Organizational Boundaries

   • Tor Hernes

   Pages 35-54

5. Identity and Difference in Complex Projects: Why Boundaries Still Matter in the “Boundaryless” Organization

   • Nick Marshall

   Pages 55-75

6. Virtual Interactions: Creating Impressions of Boundaries

   • Niki Panteli

   Pages 76-92

7. Building E-Loyalty Across Cultures and Organizational Boundaries

   • Dianne Cyr, Haizley Trevor-Smith

   Pages 93-109

8. Industrial Designers as Boundary Workers

   • Birgit H. Jevnaker

   Pages 110-128

9. Organizing Activities in Industrial Networks: The Case of Volvo S80

   • Fredrik von Corswant, Anna Dubois, Peter Fredriksson

   Pages 129-146

10. Managing Across Boundaries in Health Care: The Forces for Change and Inertia

    • Charo Rodríguez, Ann Langley, François Béland, Jean-Louis Denis

    Pages 147-168

11. Boundaries in Health Care Discussions: An Activity Theoretical Approach to the Analysis of Boundaries

    • Hannele Kerosuo

    Pages 169-187

12. Discerning Organizational Boundaries Through Physical Artifacts

    • Anat Rafaeli, Iris Vilnai-Yavetz

    Pages 188-210

13. Formidable Fences: Organizational Cooperation and Boundary Bullies in Zimbabwe

    • Harry Wels

    Pages 211-225

14. Merging Identities, Reinventing Boundaries: The Survival Strategy of Catholic Development Aid in the Netherlands

    • Frans Kamsteeg

    Pages 226-243

15. Colleague, Competitor, or Client: Social Boundaries in Flexible Work Arrangements

    • Christina Garsten

    Pages 244-261

16. Drawing the Line: Organizations and the Boundary Work of “Home” and “Work”

    • Christena Nippert-Eng

    Pages 262-280

17. Some Organizational Consequences of Cultural Differences in Boundary Permeability

    • Boas Shamir, Yael Melnik

    Pages 281-301

18. Epilogue: A Reflection and Future Directions

    • Neil Paulsen, Tor Hernes

    Pages 302-308

19. Back Matter

    Pages 309-311

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Drawing together an international group of scholars, this book provides fresh and provocative perspectives on boundaries in organizations. The emergence, management and transformation of organizational boundaries is intrinsic to modern organization and poses one of the most persistent and potentially rewarding challenges to researchers and managers alike. The book offers the latest insights into the nature of boundaries, how they may be interpreted and studied, as well as implications for managing. The chapters include theoretical perspectives and cases from Europe, Canada, the USA, Australia, the Middle East and Africa.

• interaction
• management
• organization
• organizations
• strategy

• University of Queensland, Australia

  Neil Paulsen

• Lancaster University, UK

  Tor Hernes

FRANÇOIS BÉLAND Professor in the Department of Health Administration, University of Montreal FREDRIK VON CORSWANT Department of Operations Management, Chalmers University, Sweden DIANNE CYR Associate Professor, Simon Fraser University, Canada JEAN-LOUIS DENIS Professor of Health Adminstration, University of Montreal ANNA DUBOIS Associate Professor, Industrial Marketing, Chalmers University, Sweden PETER FREDRIKSSON Department of Operations Management, Chalmers University, Sweden CHRISTINA GARSTEN Associate Professor of Social Anthropology, SCORE, Sweden BIRGIT JEVNAKER Associate Professor, Norwegian School of Management, Sandvika FRANS KAMSTEEG Senior Lecturer, Faculty of Social Sciences, Vrije University, Amsterdam HANNELE KERUSUO Researcher at the Center of Activity Theory and Developmental Work Research, University of Helsinki, Finland ANN LANGLEY Professor of Strategy, HEC, Montreal NICK MARSHALL Research Fellow, Centre for Research in Innovation Management, University of Brighton YAEL MELNIK Organizational Consultant specializing in cross-cultural working relations CHRISTENA NIPPERT-ENG Associate Professor of Sociology, Illinois Institute of Technology NIKI PANTELI Lecturer in Information Systems at the University of Bath ANAT RAFAELI Professor and Chair of Social Sciences at Technion, Israel's Institute of Technology CHARO RODRIGUEZ Postdoctoral Fellow in Management, McGill University BOAS SHAMIR Professor of Sociology and Anthropology, HebrewUniversity of Jerusalem HAIZLEY TREVOR-SMITH Lecturer at Simon-Fraser University, Canada IRIS VILNAI-YAVETZ PhD candidate, Technion, Israel HARRY WELS Associate Professor, Vrije University, Amsterdam

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