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The Future of Retail Banking

  • Book
  • © 2004

Overview

Authors:
  1. Joseph A. DiVanna
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Table of contents (6 chapters)

  1. Front Matter

    Pages i-xiii
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  2. Introduction

    • Joseph A. DiVanna
    Pages 1-5

  3. The Nature of Banking and its Future

    • Joseph A. DiVanna
    Pages 6-58

  4. Getting There: Thinking Ahead

    • Joseph A. DiVanna
    Pages 59-99

  5. Being There: Preparing for the Future

    • Joseph A. DiVanna
    Pages 100-126

  6. Competing There: Competing with New Rules

    • Joseph A. DiVanna
    Pages 127-164

  7. Conclusion: Synergistic Banking

    • Joseph A. DiVanna
    Pages 165-173

  8. Back Matter

    Pages 174-178
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Keywords

About this book

This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.

About the author

JOSEPH A. DIVANNA is an independent author, consultant and global public speaker based in Cambridge, England, where he researches the nature of business over the last ten centuries and in the future. A thought leader and reengineering practitioner formerly with CSC Index's Research and Advisory Services, he is currently CEO of Maris Strategies Ltd.

Bibliographic Information

  • Book Title: The Future of Retail Banking

  • Authors: Joseph A. DiVanna

  • DOI: https://doi.org/10.1057/9780230509566

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Economics & Finance Collection, Economics and Finance (R0)

  • Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 2004

  • Hardcover ISBN: 978-1-4039-1126-1Published: 07 November 2003

  • Softcover ISBN: 978-1-349-51058-0Published: 01 January 2004

  • eBook ISBN: 978-0-230-50956-6Published: 06 November 2003

  • Edition Number: 1

  • Number of Pages: XIII, 178

  • Topics: Banking, Business Finance

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