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Communicating in Professions and Organizations
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Japanese at Work

Politeness, Power, and Personae in Japanese Workplace Discourse

Editors: Cook, Haruko Minegishi, Shibamoto-Smith, Janet S. (Eds.)

  • One of the first books to provide detailed empirical studies of aspects of the Japanese workplace based on naturally occurring data
  • Offers empirical findings on Japanese workplace practices in analytic frameworks that facilitate comparison with those of Western studies on workplace discourse
  • Significantly contributes to the cross-linguistic/cultural study of business discourse in the globalized context of the twenty-first century
  • Includes chapters on foreign-invested companies in Japan, and workplace socialization of recent graduates  – both critical areas which have been understudied.
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eBook $79.99
price for Brazil (gross)
  • ISBN 978-3-319-63549-1
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $99.99
price for Brazil
  • ISBN 978-3-319-63548-4
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $99.99
price for Brazil
  • ISBN 978-3-030-09695-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book empirically explores how different linguistic resources are utilized to achieve appropriate workplace role inhabitance and to achieve work-oriented communicative ends in a variety of workplaces in Japan. Appropriate role inhabitance is seen to include considerations of gender and interpersonal familiarity, along with speaker orientation to normative structures for marking power and politeness. This uniquely researched edited collection will appeal to scholars of workplace discourse and Japanese sociolinguistics, as well as Japanese language instructors and adult learners of Japanese. It is sure to make a major contribution to the cross-linguistic/cultural study of workplace discourse in the globalized context of the twenty-first century.

About the authors

Haruko Minegishi Cook is Professor of Japanese at the University of Hawaii at Manoa, USA. Her main research interests include language socialization, discourse analysis, and pragmatics. She has published widely on Japanese sentence-final particles and honorifics in edited volumes and major journals.

Janet S. Shibamoto-Smith is Professor Emerita of Anthropology at the University of California, Davis, USA. She is a specialist in Japanese language, society and culture, with an emphasis on the interaction between ideology and practice. 

Reviews

“This engaging collection of papers includes chapters from leading Japanese researchers in the area of sociopragmatics. The analyses provide valuable insights on a range of aspects of power, politeness and personae in Japanese intracultural and intercultural workplace interaction. Discourse analysts and pragmatics scholars, as well as those teaching courses in these areas, will find rich resources here to extend and deepen their understanding of how Japanese interlocutors negotiate these important dimensions of face-to-face interaction at work.” (Janet Holmes, Emeritus Professor in Linguistics and Associate Director, Language in the Workplace Project, Victoria University of Wellington, New Zealand)

“Japanese at Work is a timely and very welcome response to growing calls for workplace discourse research to expand beyond the Western, English-speaking world. The chapters offer exciting new treatments of topics with importance for the Japanese context and beyond (the interactional impact of bowing and other business etiquette, honorifics, identities and relational work), opening our eyes to novel ways of thinking about the influence of power, politeness and personae on everyday talk at work.” (Meredith Marra, Director of the Wellington Language in the Workplace Project, Victoria University of Wellington, New Zealand)

Table of contents (9 chapters)

Table of contents (9 chapters)
  • Introduction

    Cook, Haruko Minegishi (et al.)

    Pages 1-14

  • Bowing Incorrectly: Aesthetic Labor and Expert Knowledge in Japanese Business Etiquette Training

    Dunn, Cynthia Dickel

    Pages 15-36

  • Socialization to Acting, Feeling, and Thinking as Shakaijin: New Employee Orientations in a Japanese Company

    Cook, Haruko Minegishi

    Pages 37-64

  • Representing the Japanese Workplace: Linguistic Strategies for Getting the Work Done

    Shibamoto-Smith, Janet S.

    Pages 65-96

  • “Sarariiman” and the Performance of Masculinities at Work: An Analysis of Interactions at Business Meetings at a Multinational Corporation in Japan

    Saito, Junko

    Pages 97-121

Buy this book

eBook $79.99
price for Brazil (gross)
  • ISBN 978-3-319-63549-1
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $99.99
price for Brazil
  • ISBN 978-3-319-63548-4
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $99.99
price for Brazil
  • ISBN 978-3-030-09695-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Japanese at Work
Book Subtitle
Politeness, Power, and Personae in Japanese Workplace Discourse
Editors
  • Haruko Minegishi Cook
  • Janet S. Shibamoto-Smith
Series Title
Communicating in Professions and Organizations
Copyright
2018
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-3-319-63549-1
DOI
10.1007/978-3-319-63549-1
Hardcover ISBN
978-3-319-63548-4
Softcover ISBN
978-3-030-09695-3
Edition Number
1
Number of Pages
IX, 234
Number of Illustrations
1 illustrations in colour
Topics