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Palgrave Macmillan

Retail Security and Loss Prevention

  • Book
  • © 2007

Overview

Authors:
  1. Read Hayes
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Table of contents (19 chapters)

  1. Front Matter

    Pages i-xvi
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  2. Retail Risks: Problems and Solutions

    1. Front Matter

      Pages 1-1
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    2. Employee Deviance

      • Read Hayes
      Pages 3-16

    3. Managing Employee Honesty

      • Read Hayes
      Pages 17-24

    4. Vendor Theft and Error

      • Read Hayes
      Pages 25-28

    5. Controlling Cargo Theft and Supply Chain Loss

      • Read Hayes
      Pages 29-32

    6. Shoplifting

      • Read Hayes
      Pages 33-80

    7. Point-of-Sale Risks

      • Read Hayes
      Pages 81-93

    8. Miscellaneous Risks

      • Read Hayes
      Pages 94-112

  3. Identifying and Prioritizing Risks

    1. Front Matter

      Pages 113-113
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    2. Security Surveys

      • Read Hayes
      Pages 115-136

    3. Data Analysis

      • Read Hayes
      Pages 137-143

  4. Designing and Implementing Prevention Programs

    1. Front Matter

      Pages 145-145
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    2. Loss Prevention Program Design

      • Read Hayes
      Pages 147-156

    3. People

      • Read Hayes
      Pages 157-165

    4. Programs

      • Read Hayes
      Pages 166-175

    5. Asset Protection Systems

      • Read Hayes
      Pages 176-189

    6. Selecting Protection Equipment and Services

      • Read Hayes
      Pages 190-195

    7. Sample Protection Program

      • Read Hayes
      Pages 196-209

    8. Implementing the Program

      • Read Hayes
      Pages 210-213
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Keywords

About this book

This is an invaluable and comprehensive book, providing cutting-edge asset protection processes. Based on twenty-five years of systematic research and field experience, it is a powerful problem-solving resource. It describes the most common retail crime and loss problems along with a step-by-step process for diagnosing and treating these problems.

About the author

READ HAYES has been a Security Researcher and Consultant since 1984. He has over 28 years' hands-on crime and loss control experience with numerous organizations worldwide, including Target, Home Depot, Bloomingdales, Coles Meyer, Disney, Proctor and Gamble and Wal-mart. A co-ordinator of the Loss Prevention Research Team at the University of Florida and Director of the retailer-supplier coalition Loss Prevention Research Council, his current research focuses on offender decision-making, total supply chain protection, asset and key product protection and premises violence, security and safeness. He is the author of over 60 articles and three books including Retail Security and Loss Prevention.

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