Reframing Resolution

Innovation and Change in the Management of Workplace Conflict

Editors: Saundry, Richard, Latreille, Paul, Ashman, Ian (Eds.)

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About this book

Reframing Resolution provides an original, accessible and critical point of reference for students, practitioners and scholars interested in the management of workplace conflict. Drawing on contemporary empirical evidence from the UK, USA, Ireland and Australia, the book explores the front-line challenges facing organizations and individuals in addressing and responding to conflict. In particular, it examines the extent to which conflict management is treated as a strategic issue and discusses the development of mediation and its impact on employment relations culture, the experiences of participants in mediation and the relationship between ADR and workplace justice. Crucially, the book also assesses key innovations in the management of workplace conflict, and discusses the future potential of more integrated and systemic approaches.                                                                                            

About the authors

Richard Saundry is Professor of HRM and Employment Relations at Plymouth University, UK. His research interests include the management of workplace conflict and employee representation and he has published articles in a wide range of leading journals. He is a member of the editorial board of Work, Employment and Society and a Research and Policy Associate at Acas.

Paul Latreille is Professor of Management and Associate Dean for Learning & Teaching at Sheffield University Management School, UK. His research in applied labour economics and employment relations focuses on workplace conflict, mediation/ADR and Employment Tribunals. He has published extensively for academic and policymaker/practitioner audiences, and has completed numerous externally-commissioned projects.

Ian Ashman is Director of the Institute for Research into Organisations, Work and Employment at the University of Central Lancashire, UK. He has researched and published widely on various related subjects including downsizing, conflict, engagement, leadership and ethics. He is interested in the application of existentialism to these and similar topics.                                                                                 

Reviews

                                                                               
                                                                                        

Table of contents (17 chapters)

  • Introduction

    Ashman, Ian (et al.)

    Pages 1-9

  • Conceptualizing Workplace Conflict and Conflict Management

    Saundry, Richard

    Pages 13-33

  • Exploring the Nature and Extent of Workplace Conflict

    Forth, John (et al.)

    Pages 35-56

  • Workplace Conflict: Who, Where, When, and Why?

    Gifford, Jonny (et al.)

    Pages 57-77

  • Social Structure and Conflict: A Relational Approach to the Study of Conflict and Its Management in Organizations

    Avgar, Ariel C. (et al.)

    Pages 79-101

Buy this book

eBook £87.50
price for United Kingdom (gross)
  • ISBN 978-1-137-51560-5
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover £109.99
price for United Kingdom (gross)
  • ISBN 978-1-137-51559-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Reframing Resolution
Book Subtitle
Innovation and Change in the Management of Workplace Conflict
Editors
  • Richard Saundry
  • Paul Latreille
  • Ian Ashman
Copyright
2016
Publisher
Palgrave Macmillan UK
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-1-137-51560-5
DOI
10.1057/978-1-137-51560-5
Hardcover ISBN
978-1-137-51559-9
Edition Number
1
Number of Pages
XX, 381
Number of Illustrations and Tables
7 b/w illustrations
Topics