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Explorative Mediation at Work

The Importance of Dialogue for Mediation Practice

Palgrave Macmillan

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Table of contents (8 chapters)

  1. Front Matter

    Pages i-ix
  2. Introduction

    • Roger Seaman
    Pages 1-14
  3. A Spectrum of Mediator Influence

    • Roger Seaman
    Pages 15-36
  4. Mediation in the Workplace

    • Roger Seaman
    Pages 37-58
  5. Political Awareness and Dialogue

    • Roger Seaman
    Pages 59-88
  6. Instrumental Mediation

    • Roger Seaman
    Pages 89-156
  7. Relational Mediation

    • Roger Seaman
    Pages 157-221
  8. Conclusion

    • Roger Seaman
    Pages 243-249
  9. Back Matter

    Pages 251-260

About this book

Exploring and critiquing various methods of mediation, this innovative book critically develops a new explorative practice in the field. Considering ways in which mediators may influence disputing parties, especially in the workplace where mediators are paid to intervene, Explorative Mediation at Work questions the common claim that mediation is a neutral intervention. The difference between offering minimally intrusive support and acting to secure a containment and even suppression of workplace conflict is heavily dependent upon a mediator’s practices.  At worst, engineering resolution may tarnish mediation’s reputation for impartiality. At best, mediation can win the trust of parties in conflict, facilitate a democratic engagement and be of real benefit to organizations. This book aims to demonstrate the latter in proposing a practice that supports parties to seek out dialogue from which relationships may be rebuilt and practical problems resolved.

Authors and Affiliations

  • Swanage, United Kingdom

    Roger Seaman

About the author

Roger Seaman is a freelance workplace mediator with practical experience of mediating and facilitating democratic, small group discussions. Receiving his PhD in workplace mediation in 2010, Dr Seaman’s research focuses upon an approach known as ‘Explorative Mediation’ that is built upon a respectful critique of the Transformative and Narrative schools.

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access