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Palgrave Macmillan
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The Intercultural Professional

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  • © 2020

Overview

Authors:
  1. Fiona O'Neill

    1. UniSA Justice and Society, University of South Australia, Adelaide, Australia

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  • Examines how professionals work within complex multilingual and multicultural contexts, and provides a focused account of the capabilities they develop as a result
  • Analyses the demands placed on practitioners to be capable intercultural communicators who can make the most of affordances and manage the challenges posed by linguistic and cultural diversity in their work
  • Explores the ways people use language to establish and manage professional-client relationships and relationships between colleagues across varied languages and cultures

Part of the book series: Communicating in Professions and Organizations (PSPOD)

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Table of contents (7 chapters)

  1. Front Matter

    Pages i-xi
    Download chapter PDF

  2. Language, Professional Expertise and Identity

    • Fiona O’Neill
    Pages 1-35

  3. The Contemporary Workplace

    • Fiona O’Neill
    Pages 37-67

  4. Why a Narrative Study?

    • Fiona O’Neill
    Pages 69-93

  5. Becoming an Intercultural Professional: Risks and Affordances

    • Fiona O’Neill
    Pages 95-139

  6. Positioning Oneself as an Intercultural Professional

    • Fiona O’Neill
    Pages 141-177

  7. Disruptive Practices and the Intercultural Professional

    • Fiona O’Neill
    Pages 179-211

  8. The Intercultural Professional: Rewriting the Self

    • Fiona O’Neill
    Pages 213-242

  9. Back Matter

    Pages 243-265
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Keywords

About this book

This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and argues for the need to better understand the crucial role of languages and cultures in the modern workplace. With a focus on the experience of multilingual professionals, the author's position is that such professionals, exemplified by those who have relocated internationally, deploy their unique linguistic, cultural and intercultural repertoires in their work. This book examines the ways in which professionals interpret and manage their experience of working within and across languages and cultures in ways that create affordances for them, their professional practice, and those who depend on their knowledge and expertise. It will be relevant to undergraduate and postgraduate students undertaking studies in applied linguistics, sociolinguistics, intercultural education and professional communication in any discipline.

Authors and Affiliations

  • UniSA Justice and Society, University of South Australia, Adelaide, Australia

    Fiona O'Neill

About the author

Fiona O'Neill is an applied linguistics researcher with the Research Centre for Languages and Cultures (RCLC) at the University of South Australia (UniSA).

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