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Contextual Intelligence

How Thinking in 3D Can Help Resolve Complexity, Uncertainty and Ambiguity

Palgrave Macmillan

Authors:

  • Clear practical framework

  • Compelling and rich solution to a complex problem that is simple to grasp

  • Illustrations of how to apply the framework in practice

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Table of contents (14 chapters)

  1. Front Matter

    Pages i-xv
  2. Introduction

    • Matthew Kutz
    Pages 1-5
  3. Origins of the Contextual Intelligence Model

    1. Front Matter

      Pages 7-7
    2. What Is Contextual Intelligence?

      • Matthew Kutz
      Pages 9-20
  4. Introduction to Part 2: Mental Models of Contextual Intelligence

    1. Front Matter

      Pages 53-53
    2. Embracing Complexity

      • Matthew Kutz
      Pages 55-70
    3. Reframing Experience

      • Matthew Kutz
      Pages 71-77
    4. Leveraging Learning

      • Matthew Kutz
      Pages 79-92
  5. Introduction to Part 3: 3D Thinking Framework

    1. Front Matter

      Pages 93-95
    2. Decision-Making in a Variable-Rich Context

      • Matthew Kutz
      Pages 109-119
    3. Implementing Contextual Intelligence

      • Matthew Kutz
      Pages 121-127
  6. Obstacles and Recommendations

    1. Front Matter

      Pages 129-129
    2. Disruptors of 3D Thinking

      • Matthew Kutz
      Pages 131-138
  7. Back Matter

    Pages 157-164

About this book

This book offers a structured framework for critical thinking and decision making that shows how to use hindsight, insight, and foresight to navigate through complexity.

Every organization and every person faces rapid change and complexity. Contextual intelligence – understanding fully the context in which one is operating – teaches the reader how to navigate that complexity and respond appropriately in the face of change (expected and unexpected).

The Three-Dimensional (3D) Thinking™ framework helps structure critical thinking by showing how to appropriately bring past experience, present intuition, and future ambiguity– in other words: hindsight, insight, and foresight – to bear on any given problem.

Kutz offers a way to rationally organize difficult concepts such as complexity, tacit knowledge, and synchronicity into usable and understandable language, but more importantly teaches the reader how to apply these concepts in a very practical and meaningful way with measurable and tangible outcomes.

The book also describes in detail 12 behaviors associated with contextual intelligence. Four behaviors are associated with hindsight, four behaviors are associated with insight, and four behaviors are associated with foresight. The book takes the reader through the 12 behaviors and how they relate to 3D Thinking.

Cases and anecdotes are used generously to provide examples. Chapters are followed by critical thinking questions and questions related to the cases in the chapters. Furthermore, questions and practical tools are introduced that help the reader assess and determine their level of contextual intelligence.

Authors and Affiliations

  • Perrysburg, USA

    Matthew Kutz

About the author

Matt Kutz is a tenured associate professor at Bowling Green State University and serves as a consultant and corporate trainer to several multinational and Fortune 500 organizations including Procter & Gamble and Marathon Petroleum. Matt is the author of the widely used text book in healthcare management. His teaching, research, and leadership development interests are in reaching the highest levels of organizational performance and facilitating all facets of leadership and change initiatives. Matt has been the recipient of several honors including faculty award for outstanding research and scholarship, teaching, faculty service and service-learning. Matt is a Fulbright Scholar with the United States Department of State Bureau of Educational and Cultural Affairs and has worked and lectured in a dozen different countries and universities around the world.

Bibliographic Information

  • Book Title: Contextual Intelligence

  • Book Subtitle: How Thinking in 3D Can Help Resolve Complexity, Uncertainty and Ambiguity

  • Authors: Matthew Kutz

  • DOI: https://doi.org/10.1007/978-3-319-44998-2

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s) 2017

  • Hardcover ISBN: 978-3-319-44997-5Published: 16 December 2016

  • Softcover ISBN: 978-3-319-83184-8Published: 07 July 2018

  • eBook ISBN: 978-3-319-44998-2Published: 29 November 2016

  • Edition Number: 1

  • Number of Pages: XV, 164

  • Number of Illustrations: 9 b/w illustrations, 1 illustrations in colour

  • Topics: Operations Research/Decision Theory, Organization

Buy it now

Buying options

eBook USD 34.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 44.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 44.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access