Outsourcing and Management

1. Front Matter

   Pages i-xx

   PDF

2. The High Level Framework

   • Thomas Nelson Tunstall

   Pages 1-24

3. Governance Options

   • Thomas Nelson Tunstall

   Pages 25-44

4. Organizations Over Time

   • Thomas Nelson Tunstall

   Pages 45-57

5. The Black Box Exposed

   • Thomas Nelson Tunstall

   Pages 59-87

6. External Governance

   • Thomas Nelson Tunstall

   Pages 89-116

7. The Global Perspective

   • Thomas Nelson Tunstall

   Pages 117-132

8. Management Style

   • Thomas Nelson Tunstall

   Pages 133-150

9. New Rules for Governance

   • Thomas Nelson Tunstall

   Pages 151-182

10. Back Matter

    Pages 183-219

    PDF

This book reveals how and why governance structures, outsourcing techniques and fluid enterprise boundaries will force a management revolution in the Twenty-First century. It draws on academic research and real-world consulting experience to show that even in today's economy there are hard and fast rules for successful organizational performance.

• management
• organization
• organizations

'One of the most extensive reviews of organizational management and the outsourcing movement. Regardless of what side of outsourcing your company resides, this book will help you better understand and prepare for the continued trends in outsourcing and market pricing.' - John Holloran, President, Axis Leadership Group, LLC

'Tunstall has gone back to first principles to explore the current state of management thought by using a rich academic and historical context that is at the same time remarkably accessible. Tunstall puts to work his experience in both the public and private sectors to tell a story that needs to be heard. Outsourcing and Management will be the handbook for intelligent organizational managers in the new economy of the 21st century.' - Professor Euel Elliott, Ph.D., Associate Dean of Academic Programs, University of Texas at Dallas. Co-editor of Chaos Theory in the Social Sciences and Nonlinear Dynamics, Complexity and Public Policy

'Tunstall elucidates key organizational dynamics in today's challenge for corporate survival, if not prosperity, in global markets that are morphing enterprises from product-driven to service-driven organizations. - William B. Bierce, Outsourcing Attorney, Bierce & Kenerson, New York NY

'This is really two books in one it provides a solid foundation for understanding how and why the digital economy will mandate outsourcing techniques as a platform around which new management structure will evolve and it does a superb job of detailing the foibles of traditional management styles that come under attack as a result. For the intelligent managerseeking to understand why current management structures do not seem to be working this is a must-read! - Richard Eastman, CEO of The Eastman Group, Irvine CA

'Tunstall has written a well-reasoned book that draws on his real-world consulting skills as well as his complete command of the perspectives of well-known authorities on management practices. It is essential reading for the managers of tomorrow's networked organizations.' - Professor Don McCubbrey, Director of the Center for the Study of Electronic Commerce at the Daniels School of Business, University of Denver

"Tunstall is able to cut through the layers of outsourcing so readers are left with a full understanding of the landscape. It is a must have for business school educators and students and outsourcing executive managers." - bookideas.com

THOMAS TUNSTALL PhD is the director of the Center for Community and Business Research in the Institute for Economic Development at the University of Texas at San Antonio, USA. Dr. Tunstall has spent a significant portion of his career on workforce and economic development assignments overseas in locations such as Azerbaijan, Afghanistan, Kenya and Zambia. Closer to home, he has worked with small-to-medium sized businesses across a wide variety of industry lines in the US, as well as with Fortune 1000 organizations in the telecommunications, hospitality/tourism, and information technology sectors. His background includes work in economic research, statistical analysis, forecasting, strategy development and operational implementation. He holds a PhD in Economics and Public Policy, and an MBA from the University of Texas at Dallas, as well as a BBA from the University of Texas at Austin.

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