Overview
- Treats non-cognitive skills as a distinct form of intelligence that explains individual performances and organizational excellence
- Includes a quantitative analysis based on a primary survey in India that has practical relevance and applicability
- Suggests an effective hiring strategy based on non-cognitive excellence
- Includes supplementary material: sn.pub/extras
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Table of contents (4 chapters)
Keywords
About this book
This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life. Based on an emerging country, namely India, the book deviates from traditional approaches by focusing on non-cognitive rather than cognitive skills to explain and predict performance and achievements. It finds that those with strong intrinsic non-cognitive skills, like trustworthiness, conscientiousness, adaptability, initiative and commitment have a better chance of becoming effective leaders with enhanced service-orientation, empathy and conflict management skills –traits desired by any organization striving for efficiency. It also demonstrates that while such imponderable, intrinsic skills matter, they cannot replace discernible psycho-social factors and hence, effective hiring strategies must focus on behavioural competence along with cognitive skills.
The book also discusses organizations’ desire to ensure a working environment that is vibrant and positive in an attempt to prevent unconstructive or disruptive factors and to ensure improved performances over time. The book is a valuable resource for corporate personnel, as well as for researchers and practitioners in the field.
Reviews
“This is an interesting and a must-read book for researchers and HR professionals. Not many text or reference books are available on quantitative research on Emotional Intelligence to assess the organizational productivity in Indian context and therefore, this book is a researcher’s delight. Given the critical role of social and emotional intelligences in explaining organizational achievements, this book delves deep to achieve excellence by addressing the problem of moral hazard in workplace.” (Dr Bivas Chaudhuri, All India Institute of Hygiene & Public Health, Government of India, Kolkata, India)
Authors and Affiliations
About the authors
Tapas Chatterjea is a senior, multi-discipline specialist medical professional. He provides consultancy in Cardio-vascular, Internal, Geriatric, Holistic and Critical care medicines; Diabetology and Thyroid diseases as well as Mental Health, Stress and Hospital Management.
Bibliographic Information
Book Title: Employees' Emotional Intelligence, Motivation & Productivity, and Organizational Excellence
Book Subtitle: A Future Trend in HRD
Authors: Gagari Chakrabarti, Tapas Chatterjea
DOI: https://doi.org/10.1007/978-981-10-5759-5
Publisher: Palgrave Macmillan Singapore
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s) 2018
Hardcover ISBN: 978-981-10-5758-8Published: 15 August 2017
Softcover ISBN: 978-981-13-5483-0Published: 23 December 2018
eBook ISBN: 978-981-10-5759-5Published: 01 August 2017
Edition Number: 1
Number of Pages: XXVII, 299
Number of Illustrations: 153 b/w illustrations
Topics: Human Resource Development, Organization, Employee Health and Wellbeing, Business Strategy/Leadership