Name: Organizations in the Face of Crisis
ISBN: 978-1-137-31397-3

Overview

Authors:

Dennis W. Tafoya

Dennis W. Tafoya

View author publications

You can also search for this author in PubMed Google Scholar

2522 Accesses
5 Citations

This is a preview of subscription content, log in via an institution to check access.

Access this book

eBook USD 39.99

Price excludes VAT (USA)

Softcover Book USD 54.99

Price excludes VAT (USA)

Hardcover Book USD 54.99

Price excludes VAT (USA)

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (9 chapters)

Front Matter

Pages i-xii

Download chapter PDF
The Organization, the Brand, and the Organization’s Stakeholders
1. Front Matter
  
  Pages 1-1
  
  Download chapter PDF
2. Introduction
  
  Dennis W. Tafoya
  
  Pages 3-8
3. Acknowledging the Relationship between an Organization, Its Stakeholders, and Brand
  
  Dennis W. Tafoya
  
  Pages 9-22
4. The Nature of Organization, Brand, and Stakeholder Dynamics: Setting the Stage for a Crisis
  
  Dennis W. Tafoya
  
  Pages 23-39
5. Stakeholders, the Stakeholder Network, and the Brand: How the Stakeholder Network Affects a Crisis and Management Efforts
  
  Dennis W. Tafoya
  
  Pages 41-61
Strategy and the Emergent Crisis
1. Front Matter
  
  Pages 63-63
  
  Download chapter PDF
2. Understanding the Nature of a Crisis: Why It Has the Potential to Effect an Organization, Its Stakeholders, and the Brand
  
  Dennis W. Tafoya
  
  Pages 65-87
3. The Emerging Crisis and the Phenomenon of the Stakeholder Swarm: Stakeholder Influence on a Stakeholder’s Network Equilibrium, Brand Attractiveness, and Crisis Management Efforts
  
  Dennis W. Tafoya
  
  Pages 89-111
4. Managing Brand Trauma
  
  Dennis W. Tafoya
  
  Pages 113-135
Implementing the Strategy
1. Front Matter
  
  Pages 137-137
  
  Download chapter PDF
2. Building a Crisis Management and Recovery Plan
  
  Dennis W. Tafoya
  
  Pages 139-160
3. The Emergence of a Crisis in Complex, Adaptive Systems—The Organization, Its Brand, Stakeholders, and the Future
  
  Dennis W. Tafoya
  
  Pages 161-167
Back Matter

Pages 169-183

Download chapter PDF

Keywords

About this book

Organizations in the Face of Crisis offers a new approach to the treatment of threats to an organization, the brand, and the stakeholders. Case studies and diagnostic tools are used to demonstrate the effects of a crisis and to provide insight and strategies on managing the crisis at hand as well as the long-term effects.

Reviews

QUOTES TK

About the author

Dennis W. Tafoya is the president of CompCite, Inc.

Bibliographic Information

Book Title: Organizations in the Face of Crisis
Book Subtitle: Managing the Brand and Stakeholders
Authors: Dennis W. Tafoya
DOI: https://doi.org/10.1057/9781137313973
Publisher: Palgrave Macmillan New York
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Hardcover ISBN: 978-1-137-30695-1Published: 20 March 2013
Softcover ISBN: 978-1-349-45529-4Published: 20 March 2013
eBook ISBN: 978-1-137-31397-3Published: 20 March 2013
Edition Number: 1
Number of Pages: XII, 183
Number of Illustrations: 1 b/w illustrations
Topics: Marketing, Business Strategy/Leadership, Operations Research/Decision Theory, Corporate Communication/Public Relations, Management

Publish with us

Policies and ethics

Organizations in the Face of Crisis

Overview

Access this book

Other ways to access

Table of contents (9 chapters)

Front Matter

The Organization, the Brand, and the Organization’s Stakeholders

Front Matter

Strategy and the Emergent Crisis

Front Matter

Implementing the Strategy

Front Matter

Back Matter

Keywords

About this book

Reviews

About the author

Bibliographic Information

Publish with us

Search

Navigation