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Table of contents (15 chapters)
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Front Matter
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Introduction
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Organizations are Conversations
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Developing a Culture for Conversations
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Front Matter
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Types of Workplace Conversations
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Front Matter
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The Skills of Conversations
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Front Matter
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Back Matter
Keywords
About this book
Reviews
"Don't wait until the dreaded performance review to deliver or receive the good and the bad read Conversations at Work to embed freer communication on the job, every day, and reap the benefits of a more positive, energized workplace. Tim Baker and Aubrey Warren have skillfully broken down the elements required to become a highly successful communicator!"
-Marshall Goldsmith, author of the New York Times and Wallstreet Journal #1 Best Seller Triggers
"Tim Baker and Aubrey Warren insightfully show that conversations underlie culture, psychological contracts, accountability, customer focus, and leadership. They then offer specific and helpful tools to diagnose and excel at workplace conversations. Any leader who uses their ideas will dramatically improve."
-Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan Partner, The RBL Group
Aubrey Warren and Tim Baker remind us of the power and potential of our conversations to enable change and create cultures of learning and growth."
-Maureen Shriver, CEO, The Center for Leadership Studies
"Conversation at Work reintroduces managers to the lost art of conversation in a complex business environment dominated by digital forms of communication. Tim Baker and Aubrey Warren contend that conversation is the essence of leadership. This book is highly recommended to all managers who wish to have practical steps on how to have authentic and meaningful conversations with their teams and to create an organization culture supportive to having rich conversations."
-Associate Professor Vicky Browning, Director of Award Programs, QUT Graduate School of Business
Authors and Affiliations
About the authors
Aubrey Warren is an experienced communication and leadership trainer, lecturer, coach, and writer who has contributed to the professional development of thousands of people across Australia and internationally since 2001. With a background in media production, Aubrey has published The Situational Leader e-newsletter since 2007. He is Australia's Situational Leadership® master trainer for the Center for Leadership Studies in the USA and teaches communication and leadership for the QUT Graduate School of Business and its executive development programs.
Bibliographic Information
Book Title: Conversations at Work
Book Subtitle: Promoting a Culture of Conversation in the Changing Workplace
Authors: Tim Baker, Aubrey Warren
Series Title: Palgrave Pocket Consultants
DOI: https://doi.org/10.1057/9781137534187
Publisher: Palgrave Macmillan London
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s) 2015
Softcover ISBN: 978-1-137-53416-3Published: 15 September 2015
eBook ISBN: 978-1-137-53418-7Published: 29 April 2016
Series ISSN: 2947-6127
Series E-ISSN: 2947-6135
Edition Number: 1
Number of Pages: IX, 250
Topics: Human Resource Management, Business Strategy/Leadership, Organization, Corporate Communication/Public Relations, Behavioral/Experimental Economics, Office Management