Save 40% on bestselling books and eBooks! Shop the selection >>

The Co-production of Public Services

Management and Evaluation

Authors: Cepiku, D., MARSILIO, M., Sicilia, M., Vainieri, M.

Free Preview
  • Reviews over twenty years of academic literature, providing a comprehensive framework to guide future research on coproduction ​
  • Examines the role of citizens in public service delivery
  • Written by esteemed experts in their field
see more benefits

Buy this book

eBook 42,79 €
price for Spain (gross)
  • ISBN 978-3-030-60710-4
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 51,99 €
price for Spain (gross)
About this book

"This book provides an excellent guide to the current literature on co-production, with especially valuable attention to its management and evaluation. By highlighting the lessons from co-production in the private sector, the authors give very useful and timely new insights into how co-production can contribute to public services and help to improve public value.”— Tony Bovaird, Professor of Public Management and Policy (Emeritus), University of Birmingham, UK
​Coproduction covers the practice in which state actors (for example, government agents) and lay actors (for example, members of the public) work together in any phase of the public service cycle. In the past two decades, the literature of coproduction has grown swiftly, but in a fragmented manner. Thus, this book systematizes the literature on coproduction into a comprehensive framework that tackles activation, management and evaluation, illustrated through empirical examples. It adopts a multi-disciplinary approach, analyzing literature streams such as public administration and policy, public management, business management, and marketing, among others. 

It will be invaluable reading for academics working on coproduction, public management, and business management.


About the authors

Denita Cepiku is Associate Professor of Public Management at the University of Rome Tor Vergata. Her main research interests are in the areas of network management, co-production and strategic management. She is President of the Technical Commission for Performance at the Italian Presidency of the Council of Ministers.

Marta Marsilio is Associate Professor of Management at University of Milan. Her research interests include operation management and supply chain management in service delivery organisations, co-production, public-private partnerships and e-health. She has authored several books and articles and she has been principal investigator of different research projects.

Mariafrancesca Sicilia is Associate Professor at Bergamo University in Italy and Visiting Fellow in the Department of Public Leadership and Social Enterprise (PuLSE) at The Open University in UK. Her research covers public sector budgeting, accounting, performance measurement and management, participation and coproduction in public services.

Milena Vainieri is Associate Professor of Management at Scuola Superiore Sant'Anna of Pisa, where she is responsible of the Management and Health laboratory of the Institute of Management and Embeds department. Her main research interests are in performance measurement, assessment and management, human resource management and governance mechanisms in health care.

Table of contents (7 chapters)

Table of contents (7 chapters)

Buy this book

eBook 42,79 €
price for Spain (gross)
  • ISBN 978-3-030-60710-4
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 51,99 €
price for Spain (gross)

Services for this book

Loading...

Bibliographic Information

Bibliographic Information
Book Title
The Co-production of Public Services
Book Subtitle
Management and Evaluation
Authors
Copyright
2020
Publisher
Palgrave Macmillan
Copyright Holder
The Author(s), under exclusive license to Springer Nature Switzerland AG
eBook ISBN
978-3-030-60710-4
DOI
10.1007/978-3-030-60710-4
Hardcover ISBN
978-3-030-60709-8
Edition Number
1
Number of Pages
XIII, 147
Number of Illustrations
3 b/w illustrations
Topics