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Vulnerable People and Digital Inclusion

Theoretical and Applied Perspectives

  • Book
  • © 2022

Overview

Editors:
  1. Panayiota Tsatsou

    1. Media, Communication and Sociology, University of Leicester, Leicester, UK

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  • Offers an up-to-date examination of the role of digital inclusion in vulnerable people’s social inclusion

  • Provides conceptually refreshingly and empirically rich chapters supported by specific case studies

  • Includes expert practitioner perspectives from those working to improve vulnerable people’s welfare

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Table of contents (19 chapters)

  1. Front Matter

    Pages i-xxvii
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  2. Editor’s Introduction: Digital Inclusion, Vulnerability and Associated Complexities

    • Panayiota Tsatsou
    Pages 1-23

  3. Theoretical and Empirical Insights into Vulnerable People’s Digital Inclusion

    1. Front Matter

      Pages 25-25
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    2. Resilience and Digital Inclusion: The Digital Re-making of Vulnerability?

      • Koen Leurs
      Pages 27-46

    3. Digital Inequality Research for Digital Publics: A Call for New Modalities in Policy-oriented Social Science

      • Jeremy Schulz, Laura Robinson, Lloyd Levine
      Pages 47-73

    4. Multidimensional Digital Exclusion and Its Relation to Social Exclusion

      • Sora Park
      Pages 75-93

  4. Ethnic Minorities’ Digital Inclusion

    1. Front Matter

      Pages 95-95
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    2. Understanding the Role of Social Media on the Road to Social Inclusion: The Case of Syrian Refugees in Belgium

      • Roya Imani Giglou, Annabel Buiter, Marta Borowski, Willem Joris, Leen d’Haenens
      Pages 97-117

    3. Stories of Migration: Exploring the Links Between Emotions and Technologies in the Narratives of Venezuelan Refugees in Brazil

      • Amanda Alencar, Julia Faria Camargo
      Pages 119-137

    4. Digital Citizenship for Older Migrants in Australia: The Need for a Comprehensive Policy Framework

      • Loretta Baldassar, Raelene Wilding, Lukasz Krzyzowski, Joanne Mihelcic
      Pages 139-160

    5. Critical Commentary: Migrant Populations and Intersectional Discrimination—A Technological World’s Blind Spot

      • Samrawit Gougsa
      Pages 161-166

  5. Ageing and Digital Inclusion

    1. Front Matter

      Pages 167-167
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    2. Digital Exclusion in Later Life: A Narrative Review

      • Gemma Wilson-Menzfeld, Katie Brittain
      Pages 169-188

    3. Digital Media Use and Social Inclusion: A Case Study of East York Older Adults

      • Anabel Quan-Haase, Molly-Gloria Harper, Alice Hwang
      Pages 189-209

    4. Enhancing Older Adults’ Digital Inclusion Through Social Support: A Qualitative Interview Study

      • Sanna Kuoppamäki, Riitta Hänninen, Sakari Taipale
      Pages 211-230Open Access

    5. Critical Commentary: Understanding Digital Inclusion of Older People Through a Human Rights Lens

      • Ken Bluestone
      Pages 231-235

  6. Digital Inclusion of People with Disabilities

    1. Front Matter

      Pages 237-237
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    2. New Cities, Old Prosthesis: Smart Cities, Smartphones and Disability

      • Kathryn Locke, Katie Ellis
      Pages 239-256

    3. Disability as Smart Equality: Inclusive Technology in a Digitally Advanced Nation

      • Gerard Goggin, Kuansong Victor Zhuang
      Pages 257-275

    4. Digital Inclusion and Social Networks Among Adults with Disabilities in South Korea

      • Kyung Mee Kim, Chung Eun Lee
      Pages 277-299
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Keywords

About this book

This edited collection explores the role of digital inclusion in the welfare and social inclusion of vulnerable people. With interdisciplinary contributors from six continents, working in diverse fields such as digital media studies, social computing, community informatics and cultural studies, the collection brings together theoretical and applied research evidence on three vulnerable population categories: ethnic minorities, older people and people with disabilities. Each section is accompanied by a critical commentary on the research insights presented, from third sector community and policy experts.  


The collection explores whether vulnerable populations face similar experiences and challenges in relation to their digital inclusion status, stressing the central presence of intersectionality, and arguing for the inclusion of the age, ethnicity/immigration status and disability aspects of one’s identity. At the same time, it argues for multi-directional action that tackles intersectional discrimination in the digital realm on behalf of more than one single population category or group.  Challenging popular discourse on the overcoming of digital inequalities in the West, this essential book contends that accounts of non-western contexts do not focus on the parameter of vulnerability or on particular population groups.


Chapter 'Enhancing Older Adults’ Digital Inclusion Through Social Support: A Qualitative Interview Study.” is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

Editors and Affiliations

  • Media, Communication and Sociology, University of Leicester, Leicester, UK

    Panayiota Tsatsou

About the editor

PanayiotaTsatsou is Associate Professor at the University of Leicester. Her research interests lie in the areas of digital inclusion and Internet studies. Panayiota has published widely on the role of vulnerable and ordinary people as digital media actors.

Bibliographic Information

  • Book Title: Vulnerable People and Digital Inclusion

  • Book Subtitle: Theoretical and Applied Perspectives

  • Editors: Panayiota Tsatsou

  • DOI: https://doi.org/10.1007/978-3-030-94122-2

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Literature, Cultural and Media Studies, Literature, Cultural and Media Studies (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022

  • Hardcover ISBN: 978-3-030-94121-5Published: 31 August 2022

  • Softcover ISBN: 978-3-030-94124-6Published: 01 September 2023

  • eBook ISBN: 978-3-030-94122-2Published: 30 August 2022

  • Edition Number: 1

  • Number of Pages: XXVII, 346

  • Number of Illustrations: 20 b/w illustrations

  • Topics: Media and Communication, Digital/New Media

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