Overview
- Assesses the effectiveness of specific modes of governance at the sector level in Latin America with clear and innovative policy lessons
- Provides new insights into the quality of public service delivery in Latin America by presenting a wide array of case studies from multiple countries in Latin America, including Colombia, Peru, Chile, and Uruguay
- Uses a well-managed blend of quantitative and qualitative methodology and thus serves as an accessible reference for both scholars and practitioners
Part of the book series: Latin American Political Economy (LAPE)
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Table of contents (6 chapters)
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Front Matter
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Back Matter
Keywords
About this book
Reviews
“This volume is a valuable contribution to the literature on service delivery in developing countries. Its combination of empirical analyses and insights from country experiences deepens our understanding of how institutional, political and social factors affect the quality of services. It provides a nuance perspective of the role played by information and governance arrangements in affecting the behaviors of providers, decision makers and users of services.” (Ariel Fiszbein, Senior Fellow & Program Director, Education, Inter-American Dialogue, USA)
“In my current position as Chief of the Education Division at the Inter-American Development Bank, I have become more convinced than ever of the need to strengthen governance to improve the delivery of quality education across Latin America. While governance may mean different things to different people, in this volume, editors Ramona Angelescu Naqvi and Guillermo Perry take a pragmatic approach and, focusing on the locallevel where citizens receive services, analyze the many dimensions in which strengthening relationships of accountability and support can affect access to quality education and other public services. As the region struggles with improving student learning at all levels, the case studies discussed in this volume can shed light on policy options to improve accountability and support to service providers to guarantee quality education services.” (Emiliana Vegas, Chief of Education Division, Inter-American Development Bank, USA)
“This important and accessible book contains a remarkably large set of insights into how delivery may or may not be achieved in the service sector in Latin America. Where most literature on service delivery has focused on quantitative measures, this book delves into quality—much more difficult to research but fundamental to the success of policy. In a context where most countries are struggling with how to decentralize if at all, this book presents crucialfindings. It will be an excellent resource for graduate courses and invaluable to scholars and policymakers interested in markets and service delivery.” (Rosemary Thorp, Emeritus Fellow, University of Oxford, UK)
Editors and Affiliations
About the editors
Guillermo Perry is Professor at Universidad de Los Andes, Colombia, Non-Resident Fellow of the Center for Global Development (CGD), United States, and member of several Boards, among them the Global Development Network (GDN), the Woodrow Wilson Institute (Latin American Advisory Board), and FEDESARROLLO and Banco de Bogotá. He was Chief Economist for Latin America and the Caribbean at the World Bank (1996-2007) and held various government positions in his home country, Colombia. Perry is author or coauthor of more than 20 books and many articles on diverse development issues, including growth, inequality, public finance, natural resources, and trade.
Ramona Angelescu Naqvi is Director of Programs at GDN, with general supervision of the organization's research capacity building programs across the globe. She currently leads several global research projects at GDN and has most recently served as Conference Director for GDN’s Annual Global Conference on Education for Development, held in Lima, Peru, in March 2016. Prior to joining GDN, she worked in strategy consulting in the United States, as well as at the US Chamber of Commerce and The World Bank. She has written on global governance, migration and capacity building.
Bibliographic Information
Book Title: Improving Access and Quality of Public Services in Latin America
Book Subtitle: To Govern and To Serve
Editors: Guillermo Perry, Ramona Angelescu Naqvi
Series Title: Latin American Political Economy
DOI: https://doi.org/10.1057/978-1-137-59344-3
Publisher: Palgrave Macmillan New York
eBook Packages: Political Science and International Studies, Political Science and International Studies (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s) 2017
Hardcover ISBN: 978-1-137-59343-6Published: 15 December 2016
Softcover ISBN: 978-1-349-95523-7Published: 30 April 2018
eBook ISBN: 978-1-137-59344-3Published: 13 December 2016
Series ISSN: 2945-7076
Series E-ISSN: 2945-7084
Edition Number: 1
Number of Pages: XIV, 188
Number of Illustrations: 32 b/w illustrations
Topics: Latin American Politics, Public Policy, Development Economics, International Political Economy, Public Administration, Social Policy