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  • Reference work
  • © 2021

The Palgrave Handbook of the Public Servant

Palgrave Macmillan
  • Provides a country-comparative approach to the public servant
  • Adopts a broad definition, including various professions
  • Features up-to-date reviews of current research and debates

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Table of contents (96 entries)

  1. Front Matter

    Pages i-xxiv
  2. Introduction to the Palgrave Handbook of the Public Servant

    1. Front Matter

      Pages 1-1
    2. Introduction

      • Helen Sullivan, Helen Dickinson, Hayley Henderson
      Pages 3-17
  3. Values and Motivation

    1. Front Matter

      Pages 219-219
    2. Values and Motivation: An Introduction

      • Eva M. Witesman
      Pages 221-224
    3. Deconstructing NPM: Public Service Values in a Global Public Administration

      • Carole L. Jurkiewicz, Edin Mujkic
      Pages 225-239
    4. Public Service Motivation and Its Implications for Public Service

      • Lotte Bøgh Andersen, Ulrich Thy Jensen, Anne Mette Kjeldsen
      Pages 241-258

About this book

The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.

Editors and Affiliations

  • Crawford School of Public Policy, Australian National University, Canberra, Australia

    Helen Sullivan, Hayley Henderson

  • Public Service Research Group, University of New South Wales (UNSW), Canberra, Australia

    Helen Dickinson

About the editors

Helen Sullivan is professor of public policy and director of the Australian National University’s Crawford School of Public Policy, the Asia-Pacific’s leading public policy school. Helen’s research explores the changing nature of state-society relationships in the context of collaboration, urban politics, and public policy and service reform. Helen has a long-term commitment to bridging the gap between research and policy, and in 2016 she was made a National Fellow of the Institute of Public Administration Australia in recognition of her significant contribution to public administration. In 2019, Helen was elected to the executive board of the International Research Society on Public Management and elected president of the Australian Political Studies Association for the year 2020–21.

Helen Dickinson is professor of public service research and director of the Public Service Research Group at the School of Business, University of New South Wales, Canberra. Herexpertise is in public services, particularly in relation to topics such as governance, policy implementation, and stewardship of fourth industrial revolution technologies. In 2015, Helen was made a Victorian Fellow of the Institute of Public Administration Australia and in 2019 awarded a fellowship at the Academy of Social Sciences. She has worked with a range of different levels of government and community organizations as well as privateorganizations in Australia, UK, New Zealand, and Europe on research and consultancy programs.

Hayley Henderson is a postdoctoral fellow in the Crawford School of Public Policy at the Australian National University. Her research examines the role of urban policymaking and collaborative governance in addressing complex urban problems. In particular, the focus of her recent work has been on urban renewal and river basin management in Australian and Argentine cities.


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