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Organisational Responses to Social Media Storms

An Applied Analysis of Modern Challenges

Authors: Phippen, Andy, Bond, Emma

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  • Presents a highly topical examination of a growing phenomenon that will impact organisational studies in the coming decades
  • Uses case studies in education as a springboard to draw broader conclusions about organisations as a whole
  • Provides an in-depth exploration of public and organisational discourses
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eBook 42,79 €
price for Korea, Republic of (South Korea) (gross)
  • ISBN 978-3-030-49977-8
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 49,99 €
price for Korea, Republic of (South Korea) (gross)
  • ISBN 978-3-030-49976-1
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.
About this book

This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new ‘risk’ culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.

About the authors

Andy Phippen is a Professor of Digital Rights at the Bournemouth University, UK.

Emma Bond is Director of Research and Professor of Socio-Technical Research at the University of Suffolk, UK.

The authors have extensive research experience focusing on online risk, online behaviours, safeguarding vulnerable groups, with, collectively, over 30 years in the field.

Reviews

Written in a clear and lively style, this book examines the breadth and depth of social media storms across a series of carefully crafted case studies. It offers a compelling analysis of how a new risk culture is transforming social relations and advances our critical understanding of a changing, digital world. Based on original empirical research and thought provoking argument – this is an important and timely book.

Professor Eamonn Carrabine, University of Essex and Editor Crime, Media, Culture 

A very interesting analysis of the changing face of online safeguarding, how social media storms can create moral panics, and how organisations can respond. For anyone working in online safeguarding, this is an essential book to read.

David Wright, Director of the UK Safer Internet Centre

This book is the fore-runner when considering new aspects of online media activity and its impact on those charged with safeguarding children and adults. It offers a topical and compelling discourse on the impact of social media storms on educational establishments and their responses to such phenomena. The authors highlight the need for safeguarding professionals to develop a far more critical approach to digital literacy through their examination of four real-life scenarios. They get you thinking “what would I do in those circumstances?” which leads to the very purpose of this book – to open up debate in an endeavour to ensure that best practice is achieved in all our dealings relating to the protection of children and adults. Well worth reading.
Tink Palmer, MBE – CEO Marie Collins

Table of contents (6 chapters)

Table of contents (6 chapters)
  • Organisational Responses to Social Media Storms: An Introduction—Fake News, Post-Truth and Policy-Based Evidence Forming

    Pages 1-9

    Phippen, Andy (et al.)

  • The Case of Vanessa George and the Little Teds Nursery in Plymouth: Calls for a Return to Capital Punishment?

    Pages 11-26

    Phippen, Andy (et al.)

  • Momo Week: A Perfect Social Media Storm and a Breakdown in Stakeholder Sanity?

    Pages 27-48

    Phippen, Andy (et al.)

  • Teen Sexting: The Challenge for Secondary Schools—Where a Society Decides Criminalising Children Is Perhaps Not the Best Safeguarding Approach

    Pages 49-68

    Phippen, Andy (et al.)

  • The Warwick University Group Chat: Where Reputation Is Placed Ahead of Safeguarding?

    Pages 69-83

    Phippen, Andy (et al.)

Buy this book

eBook 42,79 €
price for Korea, Republic of (South Korea) (gross)
  • ISBN 978-3-030-49977-8
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 49,99 €
price for Korea, Republic of (South Korea) (gross)
  • ISBN 978-3-030-49976-1
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Organisational Responses to Social Media Storms
Book Subtitle
An Applied Analysis of Modern Challenges
Authors
Copyright
2020
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG
eBook ISBN
978-3-030-49977-8
DOI
10.1007/978-3-030-49977-8
Hardcover ISBN
978-3-030-49976-1
Edition Number
1
Number of Pages
IX, 95
Number of Illustrations
1 b/w illustrations, 9 illustrations in colour
Topics

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