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Technology, Work and Globalization

Collaboration in Outsourcing

A Journey to Quality

Authors: Brinkkemper, S., Jansen, Slinger

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About this book

Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully.

About the authors

DR. SJAAK BRINKKEMPER Professor of Organisation and Information at the Department of Information and Computing Sciences at Utrecht University, the Netherlands. He leads a group of about thirty researchers specializing in product software development and entrepreneurship. The main research themes of the group are methodology of product software development, implementation and adoption, and business-economic aspects of the product software industry. He has authored several books and serves on the editorial board of MIS Quarterly, Journal of Database Management, and the European Journal of Information Systems.
SLINGER JANSEN Assistant Professor at the Department of Information and Computing Sciences at Utrecht University, the Netherlands. His research focuses on software product management and software ecosystems, with a strong entrepreneurial component. He currently leads two research projects into the domains of variability in multi-tenancy architectures and software system evolution through servicification.

Table of contents (20 chapters)

Table of contents (20 chapters)
  • Introduction: Collaboration in Outsourcing

    Pages 1-2

    Brinkkemper, Sjaak (et al.)

  • Governance Models in Offshore IT Outsourcing

    Pages 5-24

    Majdán, Gábor

  • Security: Case Studies in Three Dimensions

    Pages 25-41

    Iancu, Elena

  • Mission-Critical Outsourcing

    Pages 42-58

    Haanappel, Suzanne

  • Collaboration of Enterprise Architects in Outsourcing

    Pages 59-72

    Janek, Martin

Buy this book

eBook $54.99
price for USA
  • ISBN 978-0-230-36299-4
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $70.00
price for USA
  • ISBN 978-0-230-34770-0
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.
Softcover $65.00
price for USA
  • ISBN 978-1-349-34493-2
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • This title is currently reprinting. You can pre-order your copy now.

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Bibliographic Information

Bibliographic Information
Book Title
Collaboration in Outsourcing
Book Subtitle
A Journey to Quality
Authors
Series Title
Technology, Work and Globalization
Copyright
2012
Publisher
Palgrave Macmillan UK
Copyright Holder
Palgrave Macmillan, a division of Macmillan Publishers Limited
eBook ISBN
978-0-230-36299-4
DOI
10.1057/9780230362994
Hardcover ISBN
978-0-230-34770-0
Softcover ISBN
978-1-349-34493-2
Series ISSN
2730-6623
Edition Number
1
Number of Pages
XXXII, 361
Topics

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