Facilitating Groups to Drive Change

1. Front Matter

   Pages i-xx

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2. Facilitation — How it works

   • Bettina Büchel, Ivan Moss

   Pages 1-13

3. Planning a facilitation event

   • Bettina Büchel, Ivan Moss

   Pages 15-56

4. Guiding facilitation events

   • Bettina Büchel, Ivan Moss

   Pages 57-98

5. Ensuring post-event follow-up and implementation

   • Bettina Büchel, Ivan Moss

   Pages 99-127

6. Back Matter

   Pages 129-196

   PDF

Facilitation can provide a key route to creating buy-in to the need for change and associated change initiatives. But, this only happens when facilitation is used in the right way. The authors outline the guiding principles of facilitation that every change leader needs to understand in order to successfully drive change.

• conflict
• Information Technology (IT)
• Organisation
• organization
• organizations
• stakeholder

'Professional facilitators play an essential role in creating the need for change and exploring a common path forward' - Mark Leenders, International Commercial Director Asia & Oceania, Nespresso

'Group facilitation engages individuals to share their views and develop a joint understanding of the next steps.' - Kerttu Tuomas, Executive Vice President Human Resources, Kone

'The book which focuses on professional facilitation is key to ensure that everyone understands the need for change and to develop a jointly understood journey of the next steps.' - Henning Sandager, Vice President, Grundfos

BETTINA BÜCHEL is Professor of Strategy and Organization at IMD, Switzerland. She has been a consultant in private and public companies in Asia and Europe. Büchel received her bachelor of economics and public administration at the University of Constance, Germany, her Masters of Human Resources and Industrial Relations at Rutgers University, USA and her PhD at the University of Geneva, Switzerland. Büchel has written seven books and her articles have appeared in leading academic journals such as Journal of Management Studies, Journal of World Business or Sloan Management Review.

IVAN MOSS was a program manager with IMD, Switzerland, where he facilitated strategy development and change programs for leadership teams from major multinationals. He has recently returned to New Zealand, where he is working with the ICEHOUSE to create and grow internationally successful New Zealand businesses.

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