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Palgrave Macmillan

Management Consultancy

What Next?

  • Book
  • © 2002

Overview

Authors:
  1. Fiona Czerniawska
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Table of contents (29 chapters)

  1. Front Matter

    Pages i-ix
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  2. Introduction: Where Are We Now?

    1. Introduction: Where Are We Now?

      • Fiona Czerniawska
      Pages 1-9

  3. The Changing Structure of Consultancy

    1. Front Matter

      Pages 11-11
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    2. The Consulting Market: Changes in the Client-Consultant Relationship

      • Fiona Czerniawska
      Pages 13-28

    3. The Consulting Industry: Segmentation and Performance

      • Fiona Czerniawska
      Pages 29-38

  4. The Strategic Challenges

    1. Front Matter

      Pages 39-39
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    2. Intellectual Capital: Its Acquisition, Management and Exploitation

      • Fiona Czerniawska
      Pages 41-53

    3. Knowledge Sharing: The Case for Collaborative Consulting

      • Fiona Czerniawska
      Pages 54-63

    4. Consulting in the Networked Economy

      • Fiona Czerniawska
      Pages 64-72

    5. The Right People: Specialisation and Beyond

      • Fiona Czerniawska
      Pages 73-83

    6. New Organisational Models

      • Fiona Czerniawska
      Pages 84-94

    7. We’re All Consultants Now

      • Fiona Czerniawska
      Pages 95-106

    8. Globalisation — Panacea or Delusion?

      • Fiona Czerniawska
      Pages 107-115

    9. Creating the Consulting Brand Experience

      • Fiona Czerniawska
      Pages 116-125

  5. Interviews

    1. Front Matter

      Pages 127-127
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    2. Introduction to the Interviews

      • Fiona Czerniawska
      Pages 129-130

    3. American Management Systems

      • David Yates
      Pages 131-135

    4. Andersen

      • John Kerr
      Pages 136-138

    5. Association of Management Consulting Firms

      • Betsy Kovacs
      Pages 139-142

    6. Bain & Company

      • John Donahoe
      Pages 143-147
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Keywords

About this book

This book is a substantial re-write of the author's earlier book on management consultancy that has established itself as a leading book on this topic. This re-write focuses upon the analysis of the impact of e-business on the consulting industry as well as examining the changing structure of the industry and emerging segmentation. It also includes recent material on the efforts of consulting firms to manage knowledge more effectively and includes new and more examples and interviews.

Reviews

'There are stimulating ideas on virtually every page.' - David Maister, author of Managing the Professional Service Firm

'When economic historians come to write the final chapter of capitalism Fiona Czerniawska's entrepreneurial prowess will probably get a mention.'

The Guardian

About the author

FIONA CZERNIAWSKA is Founder and Managing Director of Arkimeda, specialising in research and consultancy for consulting companies. She is also Director of the Management Consultancies Association's Think Tank in the UK, and lectures at London Business School and other European business schools. As a management consultant of long-standing experience, she has worked with many top companies. She is the author of Management Consultancy in the 21st Century, Corporate Speak and Business in a Virtual World (with Gavin Potter).

Bibliographic Information

  • Book Title: Management Consultancy

  • Book Subtitle: What Next?

  • Authors: Fiona Czerniawska

  • DOI: https://doi.org/10.1057/9781403907189

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 2002

  • Hardcover ISBN: 978-0-333-97112-3Published: 07 November 2001

  • Softcover ISBN: 978-1-349-42939-4Published: 01 January 2002

  • eBook ISBN: 978-1-4039-0718-9Published: 13 January 2016

  • Edition Number: 1

  • Number of Pages: IX, 213

  • Topics: Management, Business Consulting, Economics, general

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