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Technology, Work and Globalization

Advanced Outsourcing Practice

Rethinking ITO, BPO and Cloud Services

Editors: Willcocks, Leslie P., Lacity, Mary C. (Eds.)

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About this book

A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.

About the authors

KEVIN CAMPBELL Group Chief Executive of Accenture's Technology growth platform JOHN HINDLE Senior Manager in Global Marketing for Accenture HR Services ILAN OSHRI is Associate Professor of Strategy and Technology Management at Rotterdam School of Management Erasmus, the Netherlands JOSEPH ROTTMAN Director of the International Business Institute, an Associate Professor of Information Systems and a Research Fellow in the Center for International Studies at the University of Missouri St. Louis, USA STAN SOLOMON Ph.D. student in Logistics & Supply Chain Management at the University of Missouri-St. Louis, USA WILL VENTERS Member of faculty within the Information Systems and Innovation Group, part of the Department of Management at the London School of Economics, UK EDGAR WHITLEY Reader in Information Systems in the Information Systems and Innovation Group at the London School of Economics, UK.

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Mary C. Lacity is a Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis. She is also Co-Chair of the IAOP Midwest Chapter, Industry Advisor for the Outsourcing Angels and Everest Research Institute, Associate Researcher at The Outsourcing Unit, London School of Economics, Senior Editor of the Journal of Information Technology, Co-editor of the Palgrave Series: Work, Technology, and Globalization


Table of contents (8 chapters)

Table of contents (8 chapters)

Buy this book

eBook $109.00
price for USA (gross)
  • ISBN 978-1-137-00558-8
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $149.99
price for USA
  • ISBN 978-1-137-00557-1
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Advanced Outsourcing Practice
Book Subtitle
Rethinking ITO, BPO and Cloud Services
Editors
  • Leslie P. Willcocks
  • Mary C. Lacity
Series Title
Technology, Work and Globalization
Copyright
2012
Publisher
Palgrave Macmillan UK
Copyright Holder
Palgrave Macmillan, a division of Macmillan Publishers Limited
eBook ISBN
978-1-137-00558-8
DOI
10.1057/9781137005588
Hardcover ISBN
978-1-137-00557-1
Series ISSN
2730-6623
Edition Number
1
Number of Pages
XXXIII, 251
Topics

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