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International Management and Intercultural Communication

A Collection of Case Studies; Volume 1

Editors: Christopher, Elizabeth (Ed.)

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  • ISBN 978-1-137-47991-4
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Hardcover $119.99
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  • ISBN 978-1-137-47989-1
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About this book

International Management and Intercultural Communication consists of cases of direct observation and personal involvement in a wide variety of communication challenges in international management settings; and discusses them in terms of management theories. The cases explore interactions across national cultures and regional boundaries, demonstrating both traditional and unusual approaches to problems that sooner or later are likely to challenge all managers who operate internationally. The book is presented in two volumes. Volume 1 contains case studies concerning different aspects of international management and intercultural communication in business, marketing and politics. Volume 2 deals with cases of international management in social and educational settings.

About the authors

Elizabeth Christopher is an academic freelance, most recently for Charles Sturt University, NSW, Australia. Previously she was an Adjunct Professor at Macquarie University, Sydney, Australia. She is a cross cultural specialist with academic interests in international management, managing cultural diversity, communication across cultures; and online teaching and learning. A former research fellow of the East-West Center, Honolulu, Elizabeth is also a reviewer for book and journal proposals; and a Chartered Fellow of the Australian Human Resource Institute (AHRI). Her awards include the Macquarie University (Sydney) LEAD 2010 award for research on the management of cultural differences in learning and teaching; and the Chartered Institute of Management (UK) 2014 Management Book of the Year Award. Her most recent publications include Communication across cultures (Palgrave Macmillan, UK, 2012)

Reviews

“Book explores and describes various dilemmas facing the managers and employees of organisations that operate across national and cultural boundaries. … authorial bag of academics, practitioners, and cross-cultural specialists, while unusual, may prove to be the book’s strength. … editor puts the cases descriptive information only after a longish explanation of the cases’ key issues and problems.” (William C. Frederick, wiiliamcfrederick.com, January, 2016)


Table of contents (11 chapters)

  • Timing of Communication in Organizational Culture Change Processes: The Case of a Domestic Acquisition

    Dauber, Daniel

    Pages 1-22

  • Intercultural Communication in Selection Interviews

    Lim, Choon-Hwa (et al.)

    Pages 23-52

  • Communication Competence in Health Care: The Case of the Cross-Cultural Caregivers

    Alizadeh, Somayeh (et al.)

    Pages 53-68

  • Jason and the Jaguar: The Case of the Unmotivated Employee

    Christopher, Elizabeth

    Pages 69-76

  • Cross-Cultural Management: Discrepancies between Dealing with Diversity at Corporate and Individual Levels of Employment

    Bhawuk, Dharm P. S. (et al.)

    Pages 77-89

Buy this book

eBook $89.00
price for USA (gross)
  • ISBN 978-1-137-47991-4
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $119.99
price for USA
  • ISBN 978-1-137-47989-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
International Management and Intercultural Communication
Book Subtitle
A Collection of Case Studies; Volume 1
Editors
  • Elizabeth Christopher
Copyright
2015
Publisher
Palgrave Macmillan UK
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-1-137-47991-4
DOI
10.1007/978-1-137-47991-4
Hardcover ISBN
978-1-137-47989-1
Edition Number
1
Number of Pages
XXI, 190
Topics