Workplace Reform in the Healthcare Industry

1. Front Matter

   Pages i-xxi

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2. introduction

   1. Introduction

      • Pauline Stanton, Eileen Willis, Suzanne Young

      Pages 1-10

3. The Australian Healthcare Sector

   1. Front Matter

      Pages 11-11

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   2. Health Sector and Industrial Reform in Australia

      • Eileen Willis, Suzanne Young, Pauline Stanton

      Pages 13-29

   3. The Australian Healthcare Workforce

      • Stephen Duckett

      Pages 30-59

4. Case Studies in Healthcare Reform and Workplace Change

   1. Front Matter

      Pages 61-61

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   2. The Structure of Bargaining in Public Hospitals in Three Australian States

      • Mark Bray, Pauline Stanton, Nadine White, Eileen Willis

      Pages 63-90

   3. Outsourcing and Structural Change

      • Suzanne Young

      Pages 91-111

   4. Casual and Temporary Employment in NSW Regional Hospitals

      • Alex de Ruyter

      Pages 112-130

   5. The Processes of Workplace Change for Nurses in NSW Public Hospitals

      • Nadine White, Mark Bray

      Pages 131-149

   6. Work Intensification for Personal Service Attendants and Medical Scientists

      • Eileen Willis, Kerryn Weekes

      Pages 150-169

   7. Emotional Labour and Aged Care Work

      • Sue Stack

      Pages 170-186

   8. Flexibility at a Cost: Responding to a Skilled Labour Shortage

      • Keith Townsend, Cameron Allan

      Pages 187-206

5. Future Challenges in Healthcare Reform and Workplace Change

   1. Front Matter

      Pages 207-207

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   2. Inspiring Innovation

      • Sandra G. Leggat, Judith Dwyer

      Pages 209-231

   3. Developing a Strategic Approach to People Management in Healthcare

      • Tim Bartram, Pauline Stanton, Raymond Harbridge

      Pages 232-252

   4. Clinical Governance: Complexities and Promises

      • Rick ledema, Jeffrey Braithwaite, Christine Jorm, Peter Nugus, Anna Whelan

      Pages 253-278

   5. E-health Services: Is the Future of Australia’s Health Service Work in Offshore Outsourcing?

      • Jan Sinclair-Jones

      Pages 279-297

   6. Conclusion: Reflections on Past Healthcare Reform and Future Directions

      • Suzanne Young, Eileen Willis, Pauline Stanton

      Pages 298-306

6. Back Matter

   Pages 307-314

   PDF

This book focuses on the relationship between health sector and industrial relations reforms and the impact these have had on employment relations in Australia since 1990. The book adds to the international literature on New Public Management with a distinctively Australian focus and synthesizes the impact of health sector and industrial relations reforms on health care management and work practices. It illustrates that New Public Management practices have been implemented creatively at both macro and micro levels. The book provides context to the changing work practices in the health care sector.

• bargaining
• care
• employment
• health care
• health care management
• health care sector
• healthcare
• hospital
• industrial relations
• innovation
• management
• outsourcing
• reforms
• science and technology
• structural change

• Graduate School of Management, La Trobe University, Victoria, Australia

  Pauline Stanton, Suzanne Young

• School of Medicine, Flinders University, South Australia

  Eileen Willis

CAMERON ALLEN Senior Lecturer, Department of Industrial Relations, Griffith University, Australia TIMOTHY BARTRAM Senior Lecturer in Human Resource Management, School of Business, La Trobe University, Australia MARK BRAY Professor of Employment Studies and Head, Newcastle Business School, University of Newcastle, Australia JEFFREY BRAITHWAITE Director, Centre for Clinical Governance Research and Associate Professor, School of Public Health and Community Medicine, Faculty of Medicine, The University of New South Wales, Australia STEPHEN DUCKETT Professor of Health Policy and Dean, Faculty of Health Sciences, La Trobe University, Australia JUDITH DWYER Associate Professor and Head of Department, Health Policy and Management, La Trobe University, Australia RAYMOND HARBRIDGE Dean, Faculty of Law and Management, La Trobe University, Australia RICK IEDEMA Senior Researcher, Centre for Clinical Governance Research and Senior Lecturer, School of Public Health and Community Medicine, The University of New South Wales, Australia CHRISTINE JORM Lead Medical Clinician for Quality, St George Hospital, Sydney, Australia SANDRA G. LEGGAT La Trobe University School of Public Health, Australia PETER NUGUS Doctoral Candidate, Centre for Clinical Governance Research, University of New South Wales, Australia JAN SINCLAIR-JONES Senior Lecturer in Sociology, Faculty of Media, Society and Culture, Curtin University of Technology, Australia SUE STACK Contract Researcher, University of South Australia ALEX DE RUYTER Lecturer, Birmingham Business School, University of Birmingham, UK KEITH TOWNSEND Lecturer, Department of Industrial Relations, Griffith University, Australia KERRYN WEEKES Practising Medical Scientist in Haematology and Genetics ANNA WHELAN Senior Lecturer, School of Public Health and Community Medicine, Faculty of Medicine, The University of New South Wales, Australia NADINE WHITE Lecturer, School of Business and Government, University of Canberra, Australia

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