Overview
- Introduces the 3 pillars of designing digital work: Articulate, Align and Act
- Presents a range of empirical case studies and practical tools for implementing innovation in today's business landscape
- Highlights the conceptual underpinnings of knowledge management during work process elicitation
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Table of contents (9 chapters)
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Front Matter
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Back Matter
Keywords
About this book
Combining theory, methodology and tools, this open access book illustrates how to guide innovation in today’s digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into practice, discussing instruments that can be used to support the articulation and alignment of knowledge within work processes. A timely and comprehensive set of tools and case studies, this book is essential reading for those researching innovation and digitization, organization and business strategy.
Authors and Affiliations
About the authors
Stefan Oppl is Associate Professor in the Department of Business Information Systems - Communications Engineering at Johannes Kepler University Linz, Austria. His research focuses on collaborative learning support systems and articulation of work knowledge. He has published over 70 papers reporting on both design-oriented and empirical research in these areas.
Christian Stary is Head of the Department of Business Informatics – Communications Engineering, and Professor of Business Information Systems, at Johannes Kepler University Linz, Austria. His research interests revolve around knowledge elicitation and representation, and distributed system development for learning support and organizational design. He regularly chairs various international projects and events, such as the Journal of Interaction Science and the International Council on Knowledge Management.
Bibliographic Information
Book Title: Designing Digital Work
Book Subtitle: Concepts and Methods for Human-centered Digitization
Authors: Stefan Oppl, Christian Stary
DOI: https://doi.org/10.1007/978-3-030-12259-1
Publisher: Palgrave Macmillan Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s) 2019
Hardcover ISBN: 978-3-030-12258-4Published: 10 May 2019
Softcover ISBN: 978-3-030-12261-4Published: 14 August 2020
eBook ISBN: 978-3-030-12259-1Published: 30 April 2019
Edition Number: 1
Number of Pages: XXI, 435
Number of Illustrations: 133 b/w illustrations
Topics: Organization, Business Strategy/Leadership, Human Resource Development, Business Information Systems, Innovation/Technology Management, Big Data/Analytics