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Designing Digital Work

Concepts and Methods for Human-centered Digitization

Authors: Oppl, Stefan, Stary, Christian

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  • Introduces the 3 pillars of designing digital work: Articulate, Align and Act
  • Presents a range of empirical case studies and practical tools for implementing innovation in today's business landscape
  • Highlights the conceptual underpinnings of knowledge management during work process elicitation
  • Open Access
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  • ISBN 978-3-030-12259-1
  • This book is an open access book, you can download it for free on link.springer.com
Hardcover $31.00
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  • ISBN 978-3-030-12258-4
  • Free shipping for individuals worldwide
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About this book

Combining theory, methodology and tools, this open access book illustrates how to guide innovation in today’s digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into practice, discussing instruments that can be used to support the articulation and alignment of knowledge within work processes. A timely and comprehensive set of tools and case studies, this book is essential reading for those researching innovation and digitization, organization and business strategy.


About the authors

Stefan Oppl is Associate Professor in the Department of Business Information Systems - Communications Engineering at Johannes Kepler University Linz, Austria. His research focuses on collaborative learning support systems and articulation of work knowledge. He has published over 70 papers reporting on both design-oriented and empirical research in these areas.

Christian Stary is Head of the Department of Business Informatics – Communications Engineering, and Professor of Business Information Systems, at Johannes Kepler University Linz, Austria. His research interests revolve around knowledge elicitation and representation, and distributed system development for learning support and organizational design. He regularly chairs various international projects and events, such as the Journal of Interaction Science and the International Council on Knowledge Management.

Table of contents (9 chapters)

Table of contents (9 chapters)
  • Introduction

    Pages 1-26

    Oppl, Stefan (et al.)

  • Elicitation Requirements

    Pages 27-81

    Oppl, Stefan (et al.)

  • Value-Oriented Articulation

    Pages 83-131

    Oppl, Stefan (et al.)

  • Alignment of Multiple Perspectives: Establishing Common Ground for Triggering Organizational Change

    Pages 133-178

    Oppl, Stefan (et al.)

  • Acting on Work Designs: Providing Support for Validation and Implementation of Envisioned Changes

    Pages 179-247

    Oppl, Stefan (et al.)

Buy this book

eBook  
  • ISBN 978-3-030-12259-1
  • This book is an open access book, you can download it for free on link.springer.com
Hardcover $31.00
price for USA
  • ISBN 978-3-030-12258-4
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Designing Digital Work
Book Subtitle
Concepts and Methods for Human-centered Digitization
Authors
Copyright
2019
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-3-030-12259-1
DOI
10.1007/978-3-030-12259-1
Hardcover ISBN
978-3-030-12258-4
Edition Number
1
Number of Pages
XXI, 435
Number of Illustrations
133 b/w illustrations
Topics