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Digital Dilemmas

Exploring Social Media Ethics in Organizations

Authors: Kvalnes, Øyvind

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  • Presents a unique and novel categorization of digital dilemmas
  • Provides conceptual guidance for practitioners and leaders
  • Develops a platform for further research on the ethical aspects of social media
  • Open access
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  • ISBN 978-3-030-45927-7
  • This book is an open access book, you can download it for free on link.springer.com
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  • ISBN 978-3-030-45926-0
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About this book

Social media is at the core of digital transformations in organizations. Facebook, Twitter, LinkedIn, and other social media platforms widen the scope for rapid and effective communication with stakeholders. They also create a range of new and challenging ethical dilemmas.

This open access book categorizes the dilemmas organizations across a range of industries can face when they implement social media to communicate with stakeholders. This book provides a systematic framework for analyzing these ethical dilemmas in social media using the Navigation Wheel. This tool leads the decision-maker through a series of considerations such as legal questions, corporate identity, morality, reputation, and ethics. Finally, the author considers implications for leaders and presents potential solutions to these dilemmas.

Based on five years of original research with 250 executive students at a European business school, all of whom work with social media communications in their organizations, this book is the first major study to explore the ethical use of social media across industries and is a valuable resource for researchers and practitioners alike.

About the authors

Øyvind Kvalnes is Associate Professor in the Department of Leadership and Organizational Behaviour at BI Norwegian Business School, Norway. He has facilitated moral reasoning sessions in a range of organizations in the private and public sectors. Author of Fallibility at Work and Moral Reasoning at Work (both published by Palgrave Macmillan), Øyvind's main research interests are in ethics, moral psychology, leadership, and excellence in organizations.

Table of contents (4 chapters)

Table of contents (4 chapters)
  • Digital Dilemmas in Organizations

    Pages 1-15

    Kvalnes, Øyvind

  • Dilemmas in Social Media: A Categorization

    Pages 17-42

    Kvalnes, Øyvind

  • Ethical Navigation on Social Media

    Pages 43-64

    Kvalnes, Øyvind

  • Leadership and Ethics in Social Media

    Pages 65-82

    Kvalnes, Øyvind

Buy this book

eBook  
  • ISBN 978-3-030-45927-7
  • This book is an open access book, you can download it for free on link.springer.com
Hardcover $37.99
price for USA
  • ISBN 978-3-030-45926-0
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.

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Bibliographic Information

Bibliographic Information
Book Title
Digital Dilemmas
Book Subtitle
Exploring Social Media Ethics in Organizations
Authors
Copyright
2020
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-3-030-45927-7
DOI
10.1007/978-3-030-45927-7
Hardcover ISBN
978-3-030-45926-0
Edition Number
1
Number of Pages
XI, 85
Number of Illustrations
2 b/w illustrations
Topics

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