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  • © 2021

Banking 5.0

How Fintech Will Change Traditional Banks in the 'New Normal' Post Pandemic

Palgrave Macmillan
  • Outlines Industry 5.0 concepts and their application in banking
  • Offers a theoretical model for Banking 5.0, its benefits, and challenges
  • Includes an extensive number of applications in financial services organizations, including banking companies

Part of the book series: Palgrave Studies in Financial Services Technology (FST)

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eBook USD 129.00
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Softcover Book USD 169.99
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Hardcover Book USD 179.99
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  • Durable hardcover edition
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Table of contents (16 chapters)

  1. Front Matter

    Pages i-xxv
  2. Introduction

    • Bernardo Nicoletti
    Pages 1-12
  3. Industry 5.0 and Banking 5.0

    • Bernardo Nicoletti
    Pages 13-53
  4. Business Model Philosophy in Banking 5.0

    • Bernardo Nicoletti
    Pages 55-89
  5. Customer Partition in Banking 5.0

    • Bernardo Nicoletti
    Pages 173-187
  6. Place or Accesses in Banking 5.0

    • Bernardo Nicoletti
    Pages 189-229
  7. Platforms for Banking 5.0

    • Bernardo Nicoletti
    Pages 231-301
  8. Processes in Banking 5.0

    • Bernardo Nicoletti
    Pages 303-325
  9. Persons in Banking 5.0

    • Bernardo Nicoletti
    Pages 327-358
  10. Partnerships in Banking 5.0

    • Bernardo Nicoletti
    Pages 359-368
  11. Artificial Intelligence and Pricing in Banking 5.0

    • Bernardo Nicoletti
    Pages 369-384
  12. Payments for Costs and Investments in Banking 5.0

    • Bernardo Nicoletti
    Pages 385-399
  13. Protection of Banking 5.0

    • Bernardo Nicoletti
    Pages 401-430
  14. Future of Banking 5.0

    • Bernardo Nicoletti
    Pages 431-458
  15. Conclusions

    • Bernardo Nicoletti
    Pages 459-466
  16. Back Matter

    Pages 467-540

About this book

Bill Gates’ quote, “Banking is necessary, but banks are not,” showcases the opportunity for financial services digital transformation. The next transition from industry 4.0 to 5.0 will impact all sectors, including banking. It will combine information technology and automation, based on artificial intelligence, person-robot collaboration, and sustainability. It is time to analyze this transformation in banking deeply, so that the sector can adequately change to the ‘New Normal’ and a wholly modified banking model can be properly embedded in the business.

This book presents a conceptual model of banking 5.0, detailing its implementation in processes, platforms, people, and partnerships of financial services organizations companies. The last part of the book is then dedicated to future developments. Of interest to academics, researchers, and professionals in banking, financial technology, and financial services, this book also includes business cases in financial services.

Authors and Affiliations

  • Temple University, Rome, Italy

    Bernardo Nicoletti

About the author

Bernardo Nicoletti is a Professor of Operations Management at Temple University, Rome, Italy. He also provides consultancy advice and coaching in Europe, the Middle East, and Asia on ICT strategy, process improvement, and financial services. In his research, Bernardo has been particularly active in the application of the agile method and its tools to a variety of industries. He has authored 30 books on management and published 250 articles in domestic and international journals. He frequently speaks at international conferences.

Bibliographic Information

  • Book Title: Banking 5.0

  • Book Subtitle: How Fintech Will Change Traditional Banks in the 'New Normal' Post Pandemic

  • Authors: Bernardo Nicoletti

  • Series Title: Palgrave Studies in Financial Services Technology

  • DOI: https://doi.org/10.1007/978-3-030-75871-4

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Economics and Finance, Economics and Finance (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021

  • Hardcover ISBN: 978-3-030-75870-7Published: 07 July 2021

  • Softcover ISBN: 978-3-030-75873-8Published: 08 July 2022

  • eBook ISBN: 978-3-030-75871-4Published: 06 July 2021

  • Series ISSN: 2662-5083

  • Series E-ISSN: 2662-5091

  • Edition Number: 1

  • Number of Pages: XXV, 540

  • Number of Illustrations: 29 b/w illustrations, 23 illustrations in colour

  • Topics: Financial Services, Financial Engineering

Buy it now

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 179.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access