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The Introduction of e-Government in Switzerland

Many Sparks, No Fire

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  • © 2021

Overview

Authors:
  1. Tereza Cahlikova

    1. Swiss Graduate School of Public Administration, University of Lausanne, Chavannes-près-Renens, Switzerland

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  • Examines the implementation of e-Government in Switzerland
  • Present empirical survey data conducted at various levels of government
  • Outlines the key drivers of e-Government implementation

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Table of contents (5 chapters)

  1. Front Matter

    Pages i-xi
    Download chapter PDF

  2. Introduction

    • Tereza Cahlikova
    Pages 1-18

  3. Defining e-Government

    • Tereza Cahlikova
    Pages 19-43

  4. Drivers of and Barriers to e-Government

    • Tereza Cahlikova
    Pages 45-68

  5. The Introduction of e-Government in Switzerland

    • Tereza Cahlikova
    Pages 69-113

  6. Concluding Remarks

    • Tereza Cahlikova
    Pages 115-120

  7. Back Matter

    Pages 121-123
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Keywords

About this book

This book studies the question of e-Government development from a multi-faceted perceptive. The first introductory chapter outlines the importance of public sector digitalisation. The second chapter clarifies the used e-Government terminology and divides the concept between electronic public service delivery and electronic practice of democracy. Influential factors having an impact on the introduction of e-Government projects are divided between those of organisational, institutional, individual and technological nature and discussed in detail in the third chapter. The fourth chapter presents empirical findings from the Swiss case study that constitutes both an exceptional and exemplary model of e-Government development. High quality of public services and the participative style of democracy would seem to predestine the country to be the precursor in the field of e-Government. However, the state of e-Government development does not correspond to the potential that Swiss contextualconditions offer. The importance of the Swiss case study for the understanding of e-Government as an institutional and organisational transformation is outlined in the fifth chapter.

Reviews

“The digitalisation of the public administration and of its services (e-Government) is a highly topical issue. Tereza Cahlikova's book presents a detailed investigation of institutional, political, cultural, and technological factors that can hinder or facilitate the development of digitalisation within the public administration. Being based on the study of Switzerland, one of the most connected countries in the world, makes it even more interesting. Tereza shows that it is not technical or technological variables that constitute the main barriers, but rather politico-institutional and cultural aspects. A fascinating read.” (David Giauque, Swiss Graduate School of Public Administration, University of Lausanne, Switzerland)

“E-Government is often perceived as the Eldorado of public service delivery. But is this perception justified in the Swiss context? In this book, Tereza Cahlikova proposes a complete and informed reflection on the state of e-Government development in Switzerland. The author gives an account of institutional and cultural obstacles hindering the development of this innovation in Swiss cantons. This book is an unmissable read for anyone interested in the issue.” (Jean-François Savard, Ecole Nationale d’Administration Publique, Gatineau, Canada)

Authors and Affiliations

  • Swiss Graduate School of Public Administration, University of Lausanne, Chavannes-près-Renens, Switzerland

    Tereza Cahlikova

About the author

Tereza Cahlikova is a Post-Doctoral Researcher at the Swiss Graduate School of Public Administration in Lausanne, Switzerland. Her research interests are related to the use of technologies in the public sector with focus on the development of e-Government in the Swiss public administration.

Bibliographic Information

  • Book Title: The Introduction of e-Government in Switzerland

  • Book Subtitle: Many Sparks, No Fire

  • Authors: Tereza Cahlikova

  • DOI: https://doi.org/10.1007/978-3-030-78624-3

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Political Science and International Studies, Political Science and International Studies (R0)

  • Copyright Information: The Author(s), under exclusive license to Springer Nature Switzerland AG 2021

  • Hardcover ISBN: 978-3-030-78623-6Published: 09 August 2021

  • eBook ISBN: 978-3-030-78624-3Published: 08 August 2021

  • Edition Number: 1

  • Number of Pages: XI, 123

  • Number of Illustrations: 5 b/w illustrations

  • Topics: Governance and Government, European Politics

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