- Offers the first book-length study of incivility in computer-mediated interactions between members of the public, rather than newsmakers, politicians, or media pundits
- Synthesizes the growing body of peer-reviewed research on uncivil commenting and provides new knowledge through original research on three prominent topics in the news at this current moment to assess the impact on public debate
- Utilizes quantitative content analysis to examine real comments posted on news sites as well as an online quantitative experiment to test what influence online incivility in comments on these topics has on emotions and intention to participate politically
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- About this book
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This book investigates what influence online incivility—through user-generated comments on news websites—has on public debate. Built on the premise that public discussions about important topics are vital to a healthy democracy, the book analyzes 3,508 online comments in order to understand what factors in comments make them more susceptible to incivility, defined as nasty remarks rife with profanity. It also examines comments for attributes of deliberation, which are discussions across difference supported by evidence and rational arguments. Using an experiment, the book shows that uncivil comments jumpstart a chain reaction, leading first to negative emotion and then to greater intention to get politically involved. Overall, Online Incivility and Public Debate: Nasty Talk argues that while incivility mars online debate, it may also spark interest in important topics and allow for positive “deliberative moments” of quality discussion.
- About the authors
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Gina Masullo Chen, PhD, is Assistant Professor in the School of Journalism and Faculty Research Associate with the Engaging News Project at The University of Texas at Austin, USA. She is co-editor of Scandal in a Digital Age (Palgrave Macmillan, 2016). Her research focuses on online debate.
- Reviews
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“The analysis is fascinating and rather refreshingly new, both in the way it problematizes the issue and in terms of the methods adopted. The conclusions are valid. It is nice to have a book that evolves beyond philosophical conceptualizations of civility to more applied contexts.” (Zizi Papacharissi, Professor and Head, Communication, University of Illinois at Chicago, USA)
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Bibliographic Information
- Bibliographic Information
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- Book Title
- Online Incivility and Public Debate
- Book Subtitle
- Nasty Talk
- Authors
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- Gina Masullo Chen
- Copyright
- 2017
- Publisher
- Palgrave Macmillan
- Copyright Holder
- The Editor(s) (if applicable) and The Author(s)
- eBook ISBN
- 978-3-319-56273-5
- DOI
- 10.1007/978-3-319-56273-5
- Hardcover ISBN
- 978-3-319-56272-8
- Softcover ISBN
- 978-3-319-85872-2
- Edition Number
- 1
- Number of Pages
- XV, 218
- Number of Illustrations
- 9 b/w illustrations
- Topics
