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Palgrave Macmillan

Head and Heart Management

Managing Attitudes, Beliefs, Behaviours and Emotions at Work

  • Book
  • © 2008

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Authors:
  1. Adrian Furnham
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Table of contents (86 chapters)

  1. Does God approve of venture capitalists?

    • Adrian Furnham
    Pages 59-62

  2. Do leaders really matter?

    • Adrian Furnham
    Pages 63-65

  3. Electrophrenology

    • Adrian Furnham
    Pages 66-68

  4. Elite performers

    • Adrian Furnham
    Pages 69-70

  5. Everything intelligence

    • Adrian Furnham
    Pages 71-73

  6. E-worries

    • Adrian Furnham
    Pages 74-76

  7. Failing in business

    • Adrian Furnham
    Pages 77-79

  8. Flowing with the go

    • Adrian Furnham
    Pages 80-81

  9. Heart-sinking staff

    • Adrian Furnham
    Pages 82-84

  10. How advertising works

    • Adrian Furnham
    Pages 85-86

  11. HR for dummies

    • Adrian Furnham
    Pages 87-89

  12. Ideology at work

    • Adrian Furnham
    Pages 90-92

  13. Image versus quality

    • Adrian Furnham
    Pages 93-94

  14. Interview porkies

    • Adrian Furnham
    Pages 95-97

  15. Investigative salespersons

    • Adrian Furnham
    Pages 98-99

  16. IT disorders

    • Adrian Furnham
    Pages 100-101

  17. Jocks, loners, druggies and nerds

    • Adrian Furnham
    Pages 102-103

  18. Losing the moral compass

    • Adrian Furnham
    Pages 104-105

  19. Loyalty schemes

    • Adrian Furnham
    Pages 106-107

  20. Magic links

    • Adrian Furnham
    Pages 108-109
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About this book

Good managers understand the human condition and human needs. They realise that frequently the heart rules the head, and they know what this can mean for an organization. With nearly 100 'thought-pieces' on the world of management and sales, this book explores how the heart can rule the head and is ideal for 'dipping into' on numerous occasions.

Reviews

'Each essay deals with an old issue in a new, provocative and amusing way. It is an ideal book to dip into and learn from.' - Business Executive

'...a breath of fresh air, laced with nitrous oxide, that will inform, provoke and entertain in equal measure. Students, too may find it useful as a lively real-world commentary to add colour and texture to their academic studies.' - Neville Osrin, Leadership Matters

About the author

ADRIAN FURNHAM is Professor of Psychology at University College, London, UK. He is on the editorial board of a number of journals, has received many awards, and was recognized as the most productive psychologist in the world from 1980 to 1989. Furnham is the author of over 600 journal articles and more than 52 books, including successful, popular management books. He acts as a consultant to a number of bodies including HM Government, British Airways, HBOS and SAP and also a number of multinational corporations. He consults for national and multinational organisations and is a weekly newspaper columnist.

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