Issues & Articles / Latest Issue | Journal of Financial Services Marketing

Bruno Nogueira Silva, Wesley Vieira da Silva, Alvaro Fabiano Pereira de Macêdo, Natallya de Almeida Levino, Luciano Luiz Dalazen, Fabíola Kaczam, Claudimar Pereira da Veiga

Correction

Correction: High-performance human resource practices in Indian banks: an examination from the institutional perspective

Ashutosh Muduli, Sunita Verma, Archana Choudhary, Upasana Singh

Journal of Financial Services Marketing

Volume 29, Issue 2, June 2024

Table of Content

Consumer complaining behavior in banking: the influence of brand image on brand forgiveness and negative word-of-mouth

Consumers' foresight for the digital Turkish lira: an empirical study

Herding the influencers for investment decisions: millennials bust the gender stereotype

The differential impact of cognitive style on the relationship between financial education and financial literacy

An integrated framework for mobile payment in Pakistan: drivers, barriers, and facilitators of usage behavior

What drives the investment intentions of emerging economy millennials? Examining the effect of financial advertisement with the PLS-SEM

The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong

Do corporate social responsibility and corporate image influence performance of the financial sector?

Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model

Efficiency of Indian banks in fostering financial inclusion: an emerging economy perspective

Influence of fear on purchase of health insurance

Consumer resistance to internet banking services: implications for the innovation resistance theory

Religiosity and depositor funds: evidence from Islamic banks in Indonesia

Creating customer value through omnichannel service delivery: a study of the French insurance market

The effect of customer engagement on customer loyalty: indication from the insurance industry in Jordan

Educational level as a modified variable to the relationship between microfinance services marketing and attracting customers’ attention in Egyptian banks

Understanding family takaful purchase behaviour: the roles of religious obligation and gender

Quest for financial inclusion via digital financial services (Fintech) during COVID-19 pandemic: case study of women in Indonesia

Exploring financial well-being of working professionals in the Indian context

Factors influencing the adoption of cashless transactions during COVID-19: an extension of enhanced UTAUT with pandemic precautionary measures

Financial intermediation in banks and the key role of intellectual capital: new analysis from an emerging market

Consumer perceived corporate social responsibility and electronic word of mouth in social media: mediating role of consumer–company identification and moderating role of user-generated content

Determinants of continuous intention to use FinTech services: the moderating role of COVID-19

A model explaining perceived investment value and switching intentions toward FinTech: the case of crowdlending

From bank to P2P lending: switching intention of SME’s: evidence from Indonesia

Financial literacy and naming a “trusted contact” for U.S. brokerage accounts

Financial institutions digital transformation: the stages of the journey and business metrics to follow

Customer relationship management practices and organisational performance of commercial banks in Ghana: a mediation analysis

Psychological capabilities for salespeople’s sustainable work performance in financial services sector

A systematic review on social currency: a one-decade perspective

Correction: High-performance human resource practices in Indian banks: an examination from the institutional perspective

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