Personalization in Travel for Custom Offers

Guest Editor
Ben Vinod, Chief Operating Officer, Charter and Go, Texas

The purpose of this special issue is to showcase how the travel industry is improving customer experiences and industry profits with personalized travel. The focus of this special issue will be on revenue management with 1:1 personalization to improve customer satisfaction and generate incremental revenues for the travel entities.

Read the full call for papers here.

Submission of proposal

Full details about the proposal should be sent to Ben Vinod (


Deadline for Abstract/Proposal: 30 September 2021.